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Windows 7: Outlook webmail search function stopped working

19 Jun 2015   #1
450125

Win7 Professional 64
 
 
Outlook webmail search function stopped working

I can't figure the best place to post this, and it's a tough question anyway, but I'll "throw a Hail Mary" here, as they say, and hope.

My office switched me from a VMWare-based Office/Outlook 2010 email setup, to a local PC-based Office/Outlook 2013 about four months ago. This was done pretty painlessly, and part of the cutover was a seamless cutover of our Outlook webmail.

As I said, all went great, except for one thing, and that is the Outlook webmail's search feature cannot find anything that has happened in the four months since the cutover. Eight-year-old email? Found in a second. One sent or received yesterday? Unfindable.

I can't find the answer to this myself, no matter how carefully I research it.

Our outsourced IT people have been asked, and they can't chase it down either, and since they're on the $$clock$$, the powers that be at my office don't exactly embrace them pursuing it too hard either.

Given that I can identify the date of the problem (date of cutover), and likely cause (switch from VMware-based Outlook to newer version on my local PC), I don't think it should be that hard to fix.

Ideas?


My System SpecsSystem Spec
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19 Jun 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

I don't know if this will help you at all. Is your PC on your office network & run through a server. If so this website might be useful.
Anyway it's worth having a look.

Exchange 2013 Outlook and OWA Search Does Not Work - Techieshelp.com
My System SpecsSystem Spec
20 Jun 2015   #3
450125

Win7 Professional 64
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
I don't know if this will help you at all. Is your PC on your office network & run through a server. If so this website might be useful.
Anyway it's worth having a look.

Exchange 2013 Outlook and OWA Search Does Not Work - Techieshelp.com
I am almost betting that this is the ticket. I will pass it to the IT people on Monday and see what happens. Thanks.
My System SpecsSystem Spec
.

20 Jun 2015   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for getting back. Post back & let everyone know if it worked or it didn't.
My System SpecsSystem Spec
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 Outlook webmail search function stopped working




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