I have a situation where Word isn't saving any changes to options check boxes. For example, I'll uncheck the box for Word to replace normal quotes with "smart" quotes, but if I quit Word, the box is checked again.
Other Options save properly: I can create autocorrection entries, make changes to toolbars, customize keystrokes, and those save fine.
I've tried blowing away Normal.dot and starting from scratch, no luck.
I've tried restarting the PC. No dice.
I've tried starting Word in Safe mode, but the same issue occurs.
I ran diagnostics. No apparent troubles detected.
I've reset the appropriate registry key.
I've done a repair with the install disk.
I've uninstalled Word and reinstalled it.
Still, when I uncheck (or check) any check box in Word Options, after quiting Word I lose the changes. This doesn't happen in Excel or Outlook.
What else can I try?