Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer crashes while installing MS Office on a Computer with 2 drive

24 Jun 2015   #1
seanlg

Windows 7 Home 64 Bit
 
 
Computer crashes while installing MS Office on a Computer with 2 drive

So I have recently bought a Samsung 850 Evo 120 GB ssd drive. My HP computer now has a 1TB hitachi hard drive and a ssd drive. The computer loads from the SSD drive. To try and maintain space, I have tried to download MS Office on the HDD. But when I install office, while in the middle of installing, my computer always crashes. This has happened on all three of my attempts to install office so far. Is there any reason why I should not be able to install office on the HDD or do I have to install it on the SSD?

Thanks in advance for the help!


My System SpecsSystem Spec
.
24 Jun 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

It's always best to have your programs loaded onto the Windows drive, which in your case is the Samsung SSD.

It would be best if you could supply a screen shot of Disc Management making sure it covers all discs & the information. This will show if you have any other problems.

This tutorial shows how to do a screen shot.

Disk Management - Post a Screen Capture Image
My System SpecsSystem Spec
25 Jun 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

Do you get a Blue Screen Of Death (BSOD)? Did you check drive health for any bad sectors and such?
My System SpecsSystem Spec
.

25 Jun 2015   #4
seanlg

Windows 7 Home 64 Bit
 
 

Hm. I'm not sure if this is the blue screen of death, but what happens is that it will just automatically restart sometime in the process on loading outlook. When it restarts, there is a blue screen that says computer was not shut down properly and it says that this might be because of new software installed.

This is the picture of my disk drives. I have tried to install it on the new volume 3 times and once on OS:K. They have failed every time. OS:K was created because when I tried to clone my software back onto the HDD, it created a partition for me (the program, macrium reflect)

If I do download outlook onto the ssd, is it possible to store the outlook files of my account onto the HDD, as my outlook files are/do become quite big.

Thanks


Attached Thumbnails
Computer crashes while installing MS Office on a Computer with 2 drive-diskdrive.jpg  
My System SpecsSystem Spec
25 Jun 2015   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for supplying the screen shot. I have asked for more help with your disc set up, as I am not an expert with it. So be patient.
My System SpecsSystem Spec
25 Jun 2015   #6
gregrocker

 

As already stated it defeats the purpose of the SSD to have Office or any other program installed on the slower HD. So try installing it correctly to C where it writes Registry keys that integrate it into the OS so that it should remain on C until uninstalled.

If you are still using the old OS on the hard drive then it can remain Active but if not then I would double check you have everything off of it, mark System Reserved on the hard drive Inactive, delete that and the old K partition in Disk Mgmt or using Partition Wizard, then either create New partition(s) in the space or extend D to the left using How to Move/Resize Partition | MiniTool Partition Wizard Tutorial.

What works best without compromising SSD speed is to move as necessary the User folders: User Folders - Change Default Location
My System SpecsSystem Spec
25 Jun 2015   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Read through what gregrocker has said, as he is an expert on disc management.

I notice you do not have a lot of free space on your SSD. What programs have you got installed on it. Normally Windows takes about 25gb when fully installed & running normally.

If you clean up your hard drive disc 1, then you may be able to transfer a lot of files from your SSD onto it. As mentioned MS Office should be on your SSD to give best speed & performance when using a SSD.

When you installed your SSD did you clone Windows on to it from your other disc. You said you have cloned the SSD back onto the hard drive, so in effect you probably have 2 Windows Operating Systems installed, which certainly would cause problems with installing Office.
My System SpecsSystem Spec
25 Jun 2015   #8
GokAy

Windows 7 Ultimate x64 SP1
 
 

If you insist on installing on the HDD, you can try a symbolic link. Basically:
- install on SSD
- move folder to HDD
- create a junction point to the HDD folder from the SSD

MKLINK Create and Use Links in Windows
My System SpecsSystem Spec
26 Jun 2015   #9
seanlg

Windows 7 Home 64 Bit
 
 

Thanks for all the help, I guess I'll just install in on the SSD. Just wondering though, is it possible to save the outlook data file on the HDD so that it won't take up the remaining space (roughly 15 GB) on the SSD? I also don't know what is on the computer that makes the memory so large, as it is not mine and is owned by the company I work for.

Originally, the goal was just to speed up the computer. After installing it, I then had to give it more space as the outlook files in our company just ate all the memory. We saved it in the HDD, but is there a way to directly store it in the HDD all the time? Sorry I've actually never dealt with a dual drive computer, but I have installed ss drives on past PC's before. Also I could not do a clean install of windows 7 due to not having it and my boss not willing to also buy a windows 7 disk.

Sorry about that last part, sort of a rant.:/

But I truly thank those who have helped!

Should I mark this post as solved and make a new post about asking how I make office save it to the HDD or just keep this post going? Sorry, kind of new here.
My System SpecsSystem Spec
26 Jun 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

You can try the method in post #8. Move the file and make a link to it.
My System SpecsSystem Spec
Reply

 Computer crashes while installing MS Office on a Computer with 2 drive




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Installing new SSD drive on computer with separate OS on HDD.
Hello everyone! Am not a noob system builder but definitely a noob with multiple drives with separate OS's. Got a great deal on an SSD and want to install a new copy of Windows 7 on this drive and keep my Raptor with Windows 7 separate from this one on the same machine. My plan is to unplug...
Installation & Setup
Computer crashes after installing drivers or updates?
I have windows 7 installed on a PC I built a little over a year ago. I recently upgraded to the windows 8 consumer preview, but I didn't like it so I'm trying to switch back. When I install windows it works fine, I can turn my computer off and on as many times as I want and it will be fine, but if...
Installation & Setup
Installing old primary drive in new computer as secondary drive
My wife has bought a new Dell XPS 8300 as her HP is four years old. The new machine has Windows 7 Professional already installed. Is it possible to remove the original primary disk from her old machine and install as a second drive on the new one? Will we have to remove Windows 7 Professional on...
Installation & Setup
Computer crashes while installing Windows 7 and playing WC3
My newly bought (this month) computer froze many times while I was playing Warcraft 3. It even froze when I was installing Windows 7. Strangely, it doesn't freeze if I'm playing Left 4 Dead 2. Btw, there is no blue screen. The screen simply freezes.
BSOD Help and Support
Computer crashes when I plug in a USB drive.
No Blue Screen, it seems the computer just dies, goes black, and restarts when I plug in a usb drive. The same behavior happened last night when I unplugged a usb game controller. Very strange. Any thoughts as to why this is happening. The computer boots up fine with the USB drive plugged in,...
BSOD Help and Support
Computer Constantly Crashes since installing Windows 7
Hello i desperatly need some help as i have ran out of ideas. i installed windows 7 32bit ran smoothly first few days den suddely crashes and everyother time a blue screen appears and it crashes did a bit of reasearch and updated everything possible from all my drivers to bios updates. ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:53.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App