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Windows 7: Skype for Business No longer launches; "Stopped Working"

01 Jul 2015   #1
macpro88

Windows 7 Professional x64
 
 
Skype for Business No longer launches; "Stopped Working"

Running Windows 7 Professional and Office 365 Professional which included Skype for Business. When I installed Office 365 Pro the other day everything was working just fine. This morning I updated iTunes and rebooted. Skype for Business no long loads now. I get the "Microsoft Lync has stopped working" with the usual two options to check online for solutions or close the program.

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Problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: lync.exe
Application Version: 15.0.4727.1001
Application Timestamp: 555afc75
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
LCID: 1033

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

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What I've tried:
-I already tried rebooting again, didn't work
-I ran sfc.exe /scannow and that found no errors.
-Ran CCLeaner Registry cleaner to see if it found anything broken related
-Ran the quick repair for Office 365, nothing...
-Ran the full repair for Office 365, nothing...
I'm at a lost here. One thing I did notice though when I try to launch it, before it gives me the error, my desktop icons "flash" as if its attempting to do something with explorer.exe.

Any help would be appreciated!




Attached Images
Skype for Business No longer launches; "Stopped Working"-error-message.png 
My System SpecsSystem Spec
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02 Jul 2015   #2
macpro88

Windows 7 Professional x64
 
 

No one has any suggestions?
My System SpecsSystem Spec
02 Jul 2015   #3
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi macpro88, welcome to Windows Seven Forums.

I am not familiar with using Skype for Business, but this MS website might be helpful. Read right through it as there is more info well down near the end.

https://support.office.com/en-ca/art...rs=en-CA&ad=CA
My System SpecsSystem Spec
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 Skype for Business No longer launches; "Stopped Working"




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