How to fix a possible registry error in Outlook 2010?

Ok before I start, I know I did the stupid - OK - but now I'm trying to figure out whether my stupid is something easily fixed or something I'll have to work harder to get sorted.

Basically I decided to reinstall my Win 7 as I'd quite a few programs with issues and as I always do I backed up everything in relation to Outlook I could find & sadly then added on some new extras - namely Outlook Profiles registry keys. While the site that suggested it stated that it could cause problems if using it on a different setup to the original I didn't feel mine was, as I was basically reinstalling everything as it had been before.

The main key I used was: HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles

So once I'd got Outlook initially installed I then installed the Profiles registry key which promptly killed Outlook completely - it couldn't load up without complaining of some error requiring it to close. This was before I'd even copied my .PST files over for it to access, so I figured it most likely was the registry key that was to blame. So as I'd (again stupidly) not backed up the clean Profiles key I figured I'd no option but to try reinstalling. Well, 4 uninstalls/reinstalls later things are certainly better but still really not right.

On the reinstall I didn't have email details to hand so initially set it up without "email support" but now after putting in 4 emails, only one is sending email & none are receiving. I also can't get into this bit to change settings - clicking the S/R button just does nothing.

• On the Send/Receive menu, point to Send/Receive Groups, and then click Define Send/Receive Groups.
• Select the group that contains the e-mail account that you want to regularly check for messages.

And if you click on the S/R Groups on the main page, there's just a blank box.


SOOO after all that (& thanks for reading this far if you have!!) - is there likely to be a simple solution do you reckon?


Thanks!

The problem is getting to those registry keys, and quite possibly a standard uninstall is not doing it. Try an uninstaller such as Wise Program Uninstaller. It might work. If not, see if there's a different prog that writes those keys upon installation.

Another method would be to see if you have a registry backup. This would be via a System Restore point, or manually check in windows\system32\config\regback for files that predate the problem.

THanks SO much for taking the time to help me out. Didn't have SysREstore I've tried a couple of different uninstallers which haven't helped either & now I'm getting other errors popping up - can't remember what they were (yesterday) but feel it's maybe going to take more time to faff about trying to find a fix for this when an hour would reinstall Windows again anyway given I'm not so far into it that I couldn't manage it easily. But you've educated me on other things to have on hand for future problems should I ever encounter them & ultimately I've learnt a rather sensible lesson I should know from previous experiences but stupidly forgot - ALWAYS BACKUP anything you're going to change particularly in the Registry!!

If you wanted to try one other thing, it would be to import new registry keys from a similar machine.