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Windows 7: 0xc0000005 randomly for Office 365 apps

30 Aug 2015   #11
Fra881

Windows 7 Pro x64
 
 

I am indeed using Avast..

didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps


My System SpecsSystem Spec
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30 Aug 2015   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Worth a try. I don't know if it's the problem but it cost nothing to do.
Uninstall Avast and install MSE for a test.

Use the Avast removal tool found online.
My System SpecsSystem Spec
30 Aug 2015   #13
Pattysheppard

Windows 7 Home Premium x64
 
 

Yeah no worries, I've had AVAST on my computer for ages and office 365 since the start of this year
Thanks for that, let us know how it goes Fra881

I just tried opening an Excel document an a second error came up with the old error message which I thought may be relevant
It is called the directory from where the file is located so like "C:\Users...etc"
Then the message says "There was a problem sending the command to the program."
My System SpecsSystem Spec
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21 Sep 2015   #14
Pattysheppard

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Fra881 View Post
I am indeed using Avast..

didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps

I have posted on Microsoft forums and found a solution, hope this helps buddy

http://answers.microsoft.com/en-us/o...53ade8a?page=1
My System SpecsSystem Spec
21 Sep 2015   #15
Fra881

Windows 7 Pro x64
 
 

Quote   Quote: Originally Posted by Pattysheppard View Post
Quote   Quote: Originally Posted by Fra881 View Post
I am indeed using Avast..

didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps

I have posted on Microsoft forums and found a solution, hope this helps buddy

http://answers.microsoft.com/en-us/o...53ade8a?page=1
thanks a lot I just posted there, no endnote add-ins for me though so I'm afraid that could not be the solution for you either..
My System SpecsSystem Spec
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 0xc0000005 randomly for Office 365 apps




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