I have found that recently my Outlook 2010 is blocking addresses that I have nominated as safe senders. I have double checked that the addresses are in fact on the list and they are. Got me stumped I must admit. It is a pain when expecting an email from someone that is nominated and it shows up in the junk folder.
Have a look at these websites for checking your settings. You might also notice that if you have a trusted sender, set up a contact for them in your address book.
View your Safe Senders List in Outlook 2016 / 2013 / 2010
https://support.office.com/en-us/art...8-20b9faa9e831
Thanks for response, everything as it should be, but the relevant senders keep getting sent to junk mail...
What settings are you using for you junk mail filtering. I have mine set up as per the screen shot. Have you tried changing these settings.
Yes, that is how mine is set as well...
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