Office XP SP2 Windows Update failing


  1. Posts : 6,285
    Windows 10 Pro X64
       #1

    Office XP SP2 Windows Update failing


    Trying to install Microsoft Office Compatibility Pack Service Pack 2 (SP2)

    I get the following error.

    2009-11-13 22:32:19:622-0500 1 161 101 {45C1CB85-A731-498C-A15B-85C6B2CEB0EC} 105 8020000d AutomaticUpdatesWuApp Failure Content Download Error: Download failed

    Event Viewer shows:

    Log Name: Microsoft-Windows-WindowsUpdateClient/Operational
    Source: Microsoft-Windows-WindowsUpdateClient
    Date: 11/13/2009 10:32:38 PM
    Event ID: 31
    Task Category: Windows Update Agent
    Level: Error
    Keywords: Failure,Download
    User: SYSTEM
    Computer: Dell-P370
    Description:
    Windows Update failed to download an update.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
    <EventID>31</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>1</Task>
    <Opcode>12</Opcode>
    <Keywords>0x4000000000000024</Keywords>
    <TimeCreated SystemTime="2009-11-14T03:32:38.209500000Z" />
    <EventRecordID>4708</EventRecordID>
    <Correlation />
    <Execution ProcessID="1452" ThreadID="1464" />
    <Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
    <Computer>Dell-P370</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="errorCode">0x8020000d</Data>
    <Data Name="updateGuid">{45C1CB85-A731-498C-A15B-85C6B2CEB0EC}</Data>
    <Data Name="updateRevisionNumber">105</Data>
    </EventData>
    </Event>

    Google search is not finding a fix for this.

    I'm still using RC1 build 7100 and this is the first update I've had a problem with. Any help appreciated.
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Its difficult for me to answer based upon what I see, but did you download SP1 and subsequent downloads? You cannot install sp2 unless SP1 is already in place.
      My Computer


  3. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #3

    I didn't specifically download anything. I'm just taking what Windows Update is offering.

    I'll see if I can find SP1 though, thanks.
      My Computer


  4. Posts : 6,285
    Windows 10 Pro X64
    Thread Starter
       #4

    Problem is resolved. I was offered 26 additional Office updates today. I installed them, then went back to the Microsoft Office Compatibility Pack Service Pack 2 (SP2) and it installed with no problems.
      My Computer


 

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