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Windows 7: Office XP SP2 Windows Update failing

13 Nov 2009   #1

Windows 8 Core X64
 
 
Office XP SP2 Windows Update failing

Trying to install Microsoft Office Compatibility Pack Service Pack 2 (SP2)

I get the following error.

2009-11-13 22:32:19:622-0500 1 161 101 {45C1CB85-A731-498C-A15B-85C6B2CEB0EC} 105 8020000d AutomaticUpdatesWuApp Failure Content Download Error: Download failed

Event Viewer shows:

Log Name: Microsoft-Windows-WindowsUpdateClient/Operational
Source: Microsoft-Windows-WindowsUpdateClient
Date: 11/13/2009 10:32:38 PM
Event ID: 31
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Download
User: SYSTEM
Computer: Dell-P370
Description:
Windows Update failed to download an update.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>31</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>1</Task>
<Opcode>12</Opcode>
<Keywords>0x4000000000000024</Keywords>
<TimeCreated SystemTime="2009-11-14T03:32:38.209500000Z" />
<EventRecordID>4708</EventRecordID>
<Correlation />
<Execution ProcessID="1452" ThreadID="1464" />
<Channel>Microsoft-Windows-WindowsUpdateClient/Operational</Channel>
<Computer>Dell-P370</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="errorCode">0x8020000d</Data>
<Data Name="updateGuid">{45C1CB85-A731-498C-A15B-85C6B2CEB0EC}</Data>
<Data Name="updateRevisionNumber">105</Data>
</EventData>
</Event>

Google search is not finding a fix for this.

I'm still using RC1 build 7100 and this is the first update I've had a problem with. Any help appreciated.

My System SpecsSystem Spec
.

13 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Its difficult for me to answer based upon what I see, but did you download SP1 and subsequent downloads? You cannot install sp2 unless SP1 is already in place.
My System SpecsSystem Spec
14 Nov 2009   #3

Windows 8 Core X64
 
 

I didn't specifically download anything. I'm just taking what Windows Update is offering.

I'll see if I can find SP1 though, thanks.
My System SpecsSystem Spec
.


15 Nov 2009   #4

Windows 8 Core X64
 
 

Problem is resolved. I was offered 26 additional Office updates today. I installed them, then went back to the Microsoft Office Compatibility Pack Service Pack 2 (SP2) and it installed with no problems.
My System SpecsSystem Spec
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 Office XP SP2 Windows Update failing





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