Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Office XP SP2 Windows Update failing

13 Nov 2009   #1

Windows 10 Pro X64
Office XP SP2 Windows Update failing

Trying to install Microsoft Office Compatibility Pack Service Pack 2 (SP2)

I get the following error.

2009-11-13 22:32:19:622-0500 1 161 101 {45C1CB85-A731-498C-A15B-85C6B2CEB0EC} 105 8020000d AutomaticUpdatesWuApp Failure Content Download Error: Download failed

Event Viewer shows:

Log Name: Microsoft-Windows-WindowsUpdateClient/Operational
Source: Microsoft-Windows-WindowsUpdateClient
Date: 11/13/2009 10:32:38 PM
Event ID: 31
Task Category: Windows Update Agent
Level: Error
Keywords: Failure,Download
Computer: Dell-P370
Windows Update failed to download an update.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<TimeCreated SystemTime="2009-11-14T03:32:38.209500000Z" />
<Correlation />
<Execution ProcessID="1452" ThreadID="1464" />
<Security UserID="S-1-5-18" />
<Data Name="errorCode">0x8020000d</Data>
<Data Name="updateGuid">{45C1CB85-A731-498C-A15B-85C6B2CEB0EC}</Data>
<Data Name="updateRevisionNumber">105</Data>

Google search is not finding a fix for this.

I'm still using RC1 build 7100 and this is the first update I've had a problem with. Any help appreciated.

My System SpecsSystem Spec
13 Nov 2009   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Its difficult for me to answer based upon what I see, but did you download SP1 and subsequent downloads? You cannot install sp2 unless SP1 is already in place.
My System SpecsSystem Spec
14 Nov 2009   #3

Windows 10 Pro X64

I didn't specifically download anything. I'm just taking what Windows Update is offering.

I'll see if I can find SP1 though, thanks.
My System SpecsSystem Spec

15 Nov 2009   #4

Windows 10 Pro X64

Problem is resolved. I was offered 26 additional Office updates today. I installed them, then went back to the Microsoft Office Compatibility Pack Service Pack 2 (SP2) and it installed with no problems.
My System SpecsSystem Spec

 Office XP SP2 Windows Update failing

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Windows Update Installer Update failing - Code 80073712
Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached. sfc /scannow reported no problems found. Windows 7 SP1 Home Premium x64 Thanks in advance! - Tim
Windows Updates & Activation
Why does Windows Update keep failing, and can I fix it?
OK, I've got a little problem here... A week or two ago, I had to install an overdose of updates. In fact, about 164 in one day. And, since Saturday, for the past four days, my computer kept telling me to install the one update. In those four days, I've been constantly shutting down the computer...
Windows Updates & Activation
windows update failing
hi all trying to update my laptop. windows update keeps failing , i even try to do it manually but keeps saying "windows cannot check for update because the service isnt running you may need to restart ur computor." ive tried restarting but nothing happens. hope u can help.
Windows Updates & Activation
Windows Update Failing
Windows update is failing with error code 643(see attached screen shot) I've installed and run the SURT screen shots and CBS log file is attached thanks in advance for your help
Windows Updates & Activation
Windows Update failing
AHHHH finally, someone or something that can help, niemiro, or Richard, i am having the same issue with my pc and am wondering if you could create a .zip fix for me to. I'm only new to the forum and odn't even know how to send a pm, so maybe you pm me first or send me your email address. I'll paste...
Windows Updates & Activation
Windows Update Failing
I try to do a windows update and it downloads perfectly but when it tries to install it keeps failing. I get the error code 80070643, i tried to follow the link to get help and tried to google it but cant understand how to fix it?.?:confused:
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:12.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App