Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: MS Office Issue - Cannot Open second file

02 Dec 2015   #1
bpatters69

Windows 7 64 bit
 
 
MS Office Issue - Cannot Open second file

Hello All,


I have MS Office 2013. I have an intermittent problem with any of the MS Apps, ie Word, Excel, Powerpoint and Outlook. Each application will open fine and I can open the first document without any issues. The problem occurs when I try to open a second document. The problem is intermittent but what happens is I try to open the second document and nothing appears to happen; however, when I look on hover over the Excel (or Word or Outlook) icon on the taskbar, I can see that the application tried to open the second file but the file will not maximize so I can edit the file. Secondly, the file window for the second file is empty. What I mean by empty is normally, when you hover over an App like Excel in the taskbar where you have opened a file, you see a preview of the file. When I look at the second file, I see a window for the second file but no preview. The window for the second file is blank.


Has anyone else had this issue? I will try to reinstall MS Office to see if that fixes the issue. The problem occurs on my work PC and I had it reimaged recently because I was getting odd crashes such as file explorer just crashing for no reason. Same for any of the MS Office apps. The issue I described in the paragraph above was occurring on my PC before so perhaps I just have a bad PC. I have run the self test for hard drive and memory and it passed. The PC is an HP. I am not an HP fan.


I would open a ticket with our "help desk" but they are not that helpful.



Thanks, Bill


My System SpecsSystem Spec
.
02 Dec 2015   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You mentioned this is your work PC. Is it in a work server environment, if so I think you should raise a ticket with the help desk, as it seems a problem they should get involved with.

Did the help desk do the re image for you, if so then they should definitely be involved.
My System SpecsSystem Spec
02 Dec 2015   #3
bpatters69

Windows 7 64 bit
 
 

Yes, it was re-imaged by the help desk. Problem is they are not so helpful. Not very resourceful either. My point in coming to this board was to see if there was some common issue that my help desk is too lazy to research. Sorry... not a very good review of our help desk but facts are facts.
My System SpecsSystem Spec
.

02 Dec 2015   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you tried repairing Office?. To do that open Control Panel, select Programs & Features, scroll down to Microsoft Office 2013, Right Click on it & select Change & that should list a couple of Repair options to run.
My System SpecsSystem Spec
Reply

 MS Office Issue - Cannot Open second file




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Office 2010 File tab will not open
Running Office 2010 and when in excel the File tab at the top will not let me click on it to save the document or print. I have to type ctrl P to get to that screen. Also in Outlook I can't click on the print tab now. Is there a fix for this? Thanks
Microsoft Office
Open File - Security Warning Icon Issue
Hi All, I installed an icon changer, can't remember which one, and then I uninstalled it. Ever since I uninstalled it, everytime an Open File - Security Warning prompt comes up when I open an .exe, the icon is a white page with a folded ear. I tried deleting my icons.db, and the issue is still...
Customization
Office Publisher How to open a jpeg file
I am trying to insert a jpeg file into my Office Publisher 2007, can someone tell me how? Is there a download that will help.
Microsoft Office
2013 preview file association issue, none of my office files are recog
Hello, I have installed 2013 preview and all has gone well. However, there is a file association issue because none of my office files are recognised. From within any of the 2013 applications I can open my files, no problem, but opening from outside word for example clicking on a word file on...
Microsoft Office
Libre Office & Open Office file associations
I realize that this is not primarily a Windows7 problem, but it just bothered me to see one program stopping me from setting the file associations for another program. And I need to vent. I have been running both Libre Office (LO) and Open Office (OO) for months now, not a heavy user, just...
Software
Open an Office 2007 PST file in Office 2010
I've recently got a new machine and had copied my old PST file over. Whenever I go to open it I get "File access is denied. You do not have the permission required to access the file C:\Users\*username*\Documents\Outlook Files\*pst file name*" I created a test archive and was able to open...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App