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Windows 7: Is Anyone Aware Of A free Antivirus That Won't Kill The Office 2010?

11 Dec 2015   #1
DanStafford62

Win 10 64-bit (Have customers running multiple versions)
 
 
Is Anyone Aware Of A free Antivirus That Won't Kill The Office 2010?

I have a client running Win 7 64-bit with MS Office 2010 home & Student.

It appears that installing Avast Free killed the product activation, blanked out device manager, and prevented Office from being activated after a clean re-install.

A similar thread about how to fix it is here: Office 2010 - Unlicensed product after installing Norton 360

I've run Avast on several machines (In part because of the built-in remote assistance tool) with no issues.

I need to find a solid antivirus program for Office 2010 users. Anyone aware of something better than MSE for these folk? (And no, they don't want to switch to Open Office)

Thank you in advance,

Dan


My System SpecsSystem Spec
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11 Dec 2015   #2
fireberd

Windows 10 64 bit
 
 

I use the free Microsoft Security Essentials Anti-virus, I've used it for years. Does not interfere with Office 2003 or my recording studio software (some anti-virus programs do conflict with the recording studio software).
My System SpecsSystem Spec
11 Dec 2015   #3
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I've been using Avast free for many years with Office 2010 Pro and never had this problem.
I use only the basic 3 shields protection, none of the Avast optional "bloat/features", so i can't comment how any of that works.
My System SpecsSystem Spec
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11 Dec 2015   #4
daved93

Windows 7 Ultimate x64
 
 

Just had a new desktop computer built and the techie installed the free "Avira" AV which he swears by. Used it for years without a single glitch. Cheers daved93
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12 Dec 2015   #5
DanStafford62

Win 10 64-bit (Have customers running multiple versions)
 
 

Fireberd - thank you. I'm aware of Microsoft Security Essentials, but according to a couple of articles I've read, it's not particularly good at stopping viruses in real-time. That's kind of a last resort for me. I don't know if I can link articles from another site in here according to the forum rules, but it was PC Magazine's "Best Free Antivirus 2015" article in particular that rated MSE poorly, if I remember correctly.

David E - thank you. This is a Win 7 Home Premium OS (64-bit) and MS Office Home & Student 2010 rig. We hadn't run anything so far except Avast Free, but I do use it for boot-time scan occasionally because it's good to scan the machine before the OS and all the drivers start. I also use it for the remote assistance tool built-in in order to give my clients help at a distance. In this particular case I was planning on using it for that because the client lives an hour away and I was going to build a Wordpress site for them and teach them how to run it. I may well have lost the client over this issue, and the only place I've ever heard of it was after-the-fact as the very last post in the article linked above. I personally have been using Avast free for a couple of months without incident, and my son has been running it for a few years.

Daved93 - thank you. I haven't heard of Avira. I'll have to look it up. It's not been in any of the review articles I've read.

All-in-all, I think I've just gotten bit by a not-so-common combination of Avast, Win 7 HP, and Office H&S 2010.

Regards,

Dan
My System SpecsSystem Spec
12 Dec 2015   #6
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I use TeamViewer for remote assistance
https://www.teamviewer.com/en/index.aspx

Then you're not tied to a specific AV for helping remotely.
They also have a QuickSupport (portable) version so you can have someone download that and run it so you can connect.
My System SpecsSystem Spec
13 Dec 2015   #7
DanStafford62

Win 10 64-bit (Have customers running multiple versions)
 
 

DavidE: Thank you. I also just found out about Chrome Remote Desktop from Google: https://chrome.google.com/webstore/d...enigjmpp?hl=en
My System SpecsSystem Spec
13 Dec 2015   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

You're welcome.
I haven't used that, hope it works well for you.
My System SpecsSystem Spec
09 Jan 2016   #9
GRoston

Windows 7 x64
 
 

I have been using the free version of Panda for more than a year and it works just fine.
My System SpecsSystem Spec
09 Jan 2016   #10
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I have Panda free on one of my systems and really like it, it's quiet, light on resources, and no conflicts.

The only problem i've found is,
I setup a scheduled scan in the Panda GUI and that creates a Windows Scheduled Task to run the task.
The scheduled scan has the Run task as soon as possible after a scheduled start is missed is unchecked, and it is disabled. So i can't change that setting.

Does anyone know how to force Panda (free) to run missed scheduled scans ?
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 Is Anyone Aware Of A free Antivirus That Won't Kill The Office 2010?




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