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Windows 7: Unsubscribing from office 365

23 Feb 2016   #11
imaginarynumber

w7 pro 64 bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
It does seem that if you want the full use of Office 365 the subscription will have to be renewed.

Of course you could take out your own subscription if you have an urgent need for Office 365.
My problem is that it is impossible to take out my own subscription.

I have been trying to take out my own subscription (office 365 personal) but I am still tagged to a shared office 365 home account.


I have asked my GF to unsubscribe me but she can remember her details. Until she can find them, I am unable to checkout my copy of office 365 personal from the MS store.


My System SpecsSystem Spec
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23 Feb 2016   #12
imaginarynumber

w7 pro 64 bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Dont know if it will help or not,
But part of the report shows details for Office, IT might produce an error code that we/he could use to sort something out.
Windows Genuine and Activation Issue Posting Instructions

Roy
Hi Roy, I don't understand how that will help. My problem isn't with activating Office, I can't even check out of the MS store because MS can see that my MS account is already tagged to a shared account.

MS tech support did deactivate my Office account via the MS my account page, the local software still works though.
My System SpecsSystem Spec
23 Feb 2016   #13
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

My System SpecsSystem Spec
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25 Feb 2016   #14
imaginarynumber

w7 pro 64 bit
 
 

Thanks but nah.

The first link doesn't list the Office subscription. I guess because, as the nominated user, I didn't pay for it

The second link- their experience is different to mine. Office tells me that there is a problem with my subscription but lets me click on "remind me later" and then opens the program.
My System SpecsSystem Spec
25 Feb 2016   #15
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You will just have to get your GF to either renew the subscription or to cancel it, so that you can then set your own subscription.
My System SpecsSystem Spec
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 Unsubscribing from office 365




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