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Windows 7: Outlook 2016

26 Apr 2016   #1
AGH01

Windows 7 64 bit
 
 
Outlook 2016

Hi, I had to carry out a factory resect on my PC, before doing this I backed up my PST files ( running Outlook 2013), I had three, of which I now know, two are OST files. When I restored the PC, I found out windows 7 did not support the latest edition of Outlook, I downloaded Windows 10

What I didn't realise I was making directories and folders to store my e-mails on the server and also I believe my address book is stored there, I have an 800M, OST folder which I backed up. My question, how do I restore this OST file or can I recover from the server.

My PST file was easily recovered which I have made as my default.


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26 Apr 2016   #2
rvcjew

7 Pro x64, 10 Pro x64
 
 

The OST is the offline backup of the server, so if you can get your stuff from the live server still I would do that to let outlook rebuild its new database at this point. To use the OST you need to convert it to a PST with a 3rd party program like OST to PST Converter Tool to Convert Exchange OST to Outlook PST File

Malcolm
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26 Apr 2016   #3
AGH01

Windows 7 64 bit
 
 

Hi Malcolm, thanks for the prompt reply, do you know how I would retrieve my e-mails and files from the server.

Also on the link you provided, I see there is a free / trial version, do you know does this version allow you to recover everything from one file or is it time based

Thanks again
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26 Apr 2016   #4
rvcjew

7 Pro x64, 10 Pro x64
 
 

Quote   Quote: Originally Posted by AGH01 View Post
Hi Malcolm, thanks for the prompt reply, do you know how I would retrieve my e-mails and files from the server.

Also on the link you provided, I see there is a free / trial version, do you know does this version allow you to recover everything from one file or is it time based

Thanks again
The trial seems to let you get 25 things out of it only and paid is all of it. Are you using imap, or exchange for your email it self?

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26 Apr 2016   #5
AGH01

Windows 7 64 bit
 
 

Hi Malcolm, I'm using POP3
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26 Apr 2016   #6
rvcjew

7 Pro x64, 10 Pro x64
 
 

Does your email have a web interface and does it still have the old messages in it?
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26 Apr 2016   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You will also have to use the exactly the same user name & password that you used in the old Outlook program.
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27 Apr 2016   #8
AGH01

Windows 7 64 bit
 
 

Hi, accessed my web mail, it has old folders, but for some reason only about 10% of my contacts. Do you know if you can export the folders back to my outlook account?
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27 Apr 2016   #9
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Do you still have your old Outlook 2013 .pst files. If so you should be able to import your Address Book to Outlook 2016.

In Outlook 2013, you can do that by selecting File, then Open & Export, then select Import/Export, then select Import from another Program or File, click Next & then select Outlook Data File (.pst). Click Next & them click on Browse to find your old Outlook Data Files, then select which Option you want & then click Next.

The above info is for Outlook 2013, so I don't know if it will work for Outlook 2016, but it should so give it a try.
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28 Apr 2016   #10
AGH01

Windows 7 64 bit
 
 

Hi, Before I did a factory reset, I backed up three Files which I thought where PST. I subsequently found only one was a PST file and the other two were OST. I have since out one of the OST files was my I-Cloud account and it has successfully come across. The file I want where I believe my Address / contact directory is on the other OST file. However, Malcolm who had initially replied asked me to check via Web Mail if the emails I had set up along with folders was there .

They were present and in tact, but my address book only had a fraction of what should be there. Would you have any idea where it would be "hiding" ?
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 Outlook 2016




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