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Windows 7: Microsoft Office 2013- Unable to open files from Mapped Network Drive

13 May 2016   #1
hameshtigi

Windows 10, 64Bit
 
 
Microsoft Office 2013- Unable to open files from Mapped Network Drive

Hello Community,

I'm having an issue here, and reading through threads and forum posts - i'm getting nowhere.

I get no error messages when trying to open a file from a mapped drive.

I have a user onsite unable to open any Mircosoft Office 2013 files from any of his mapped network drives. If he takes the files, copies them locally to his laptop, then open perfectly fine. However, if i try to open a office file from their mapped drive, it just opens up a blank document.


--I've done the changing folder name of the Microsoft folder within %AppData%, still no luck.
--I've tried repairing Microsoft Office, still no luck.

I don't want to uninstall office, then re-install as i will have to drop the computer off our domain (Group Policy for some reason, blocks office.) *I'd prefer this to be the final option.

Surely there must be a fix around? Much thanks!


My System SpecsSystem Spec
.
16 May 2016   #2
hameshtigi

Windows 10, 64Bit
 
 

Resolved *FIXED*

I dropped the computer off the network's domain, uninstalled office, deleted all the profiles/microsoft folders in %AppData%. Reinstalled, joined back to the domain.

Issue now resolved.
My System SpecsSystem Spec
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 Microsoft Office 2013- Unable to open files from Mapped Network Drive




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