Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Office no longer activated ... or is it?

21 Jun 2016   #1
Bruckshaw

Windows 7 64 bit
 
 
Office no longer activated ... or is it?

My Toshiba laptop came with Office 2010 pre-installed and has worked perfectly for 8 months. Suddenly when now try to open any Office element I get the message that it is not activated BUT other than having to close the notification message (a minor pain) everything works normally (edit, save etc) except for the red top panel. I understand that an un-activated copy would not allow edits. I have no discs or code. Can anyone help please?


My System SpecsSystem Spec
.
21 Jun 2016   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi Bruckshaw, welcome to the Forum.

Have you installed all the Office 2010 updates. If so, then try contacting Microsoft by phone for help.

While you say you have not experienced any problems with Office, you may be in the 30 grace period that is provided when the activation code has not been entered. After that it will fail to work.
My System SpecsSystem Spec
21 Jun 2016   #3
Bruckshaw

Windows 7 64 bit
 
 
Activation message

Thank you Ranger 4 for your prompt reply. I assume you meant 30 DAY grace period but, as I said earlier, I have been using the programs for 8 months until a couple of weeks ago when the problem suddenly started to appear.
My System SpecsSystem Spec
.

21 Jun 2016   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

That's what I am talking about. If something has gone awry with your Office 2010 activation, then you may be in a 30 day period, that started from when you first received the warning.

As you don't have an Office 2010 installation disc & your laptop came with Office already installed, the only solution is to contact Toshiba &/or Microsoft.
My System SpecsSystem Spec
21 Jun 2016   #5
Bruckshaw

Windows 7 64 bit
 
 
Activatiion issue

Ah! I see what you mean about the start date. In answer to your other question the Office 2010 was installed on October 19th and I have not updated it since then. SP2?

Thanks again.
My System SpecsSystem Spec
21 Jun 2016   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

It would be a good idea to install all the updates as doing that might fix your problem. Also if you have to contact Microsoft they will very likely ask you the same question, so install all the updates.
My System SpecsSystem Spec
21 Jun 2016   #7
Bruckshaw

Windows 7 64 bit
 
 

Will do. And I see there was an update at almost exactly the time I got the problem!!
My System SpecsSystem Spec
21 Jun 2016   #8
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

FYI,

Office 2007 and 2010 ISO's are available right now via the Windows ISO Downloader.exe available at Heidoc here:
https://heidoc.net/joomla/technology...-download-tool

I don't know if these ISO's can be used with a pre-installed version (key) of Office.
Personally i would grab the ISO while i can get it, it might come in handy someday.
You can run Belarc Advisor and see what it shows for the Office key.
Belarc - System Management For The Internet Age. Software license management, IT asset management, IT security audits and more.
My System SpecsSystem Spec
12 Jul 2016   #9
Bruckshaw

Windows 7 64 bit
 
 

Update,

I contacted MS who told me that my copy was a licenced one and that the licence had expired. I think I may have been sold a pup here. However as of now (3 weeks after my first post and 3+ weeks after first noticing the problem) I can still edit and save Office 2010 files. I am testing daily. If it does collapse on me I will migrate to Open Office as I am no longer a professional user.
My System SpecsSystem Spec
12 Jul 2016   #10
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for getting back & updating on the latest situation.
My System SpecsSystem Spec
Reply

 Office no longer activated ... or is it?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cloned Win7 no longer Activated
Hi there, I am having problems after cloning Win7 Ultimate x64. My HDD was craping out so I bought a new Samsung 850 Evo 250GB SSD. Cloned Win 7 disk using the Samsung data migration software that came with the SSD, and proceeded to use the new drive. Everything is running fine but I...
Windows Updates & Activation
my windows OEM is no longer activated
i hope i dont sound to confusing but im go step by step.. So the sandy, the hurricane came and cut the power while the computer was on. power came back on after 3 days. i cut the computer on and it said that startup has failed. so the computer tired to do the auto fix. But then it failed and...
Windows Updates & Activation
my windows OEM is no longer activated
i hope i dont sound to confusing but im go step by step.. So the sandy, the hurricane came and cut the power while the computer was on. power came back on after 3 days. i cut the computer on and it said that startup has failed. so the computer tired to do the auto fix. But then it failed and...
Windows Updates & Activation
Office 2010 says I have both an activated version AND a trial product
I downloaded and ran the trial version of Office 2010 Professional Academic version. After a few days I decided to activate it and entered the 25-character product key which accompanied a purchased CD version of the program. When I go into any of the programs (Excel, Word, etc) and check to see...
Microsoft Office
Office no longer need to buy?
I was looking at SkyDrive and it says "Create, view, edit, and share Microsoft Word, Excel, PowerPoint, and OneNote files online with SkyDrive—even if you don't have Microsoft Office installed on your computer." Does that basically mean if you were going to buy Home&Student, you don't need...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 20:05.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App