Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: problem with emails from Apple Devices

07 Oct 2016   #1
Purrington666

Windows 7 Home Premium, 64 Bit
 
 
problem with emails from Apple Devices

I have a Dell Inspiron E-1505 Laptop.

I am using Windows 7.

I am using Office 2010 Home and Student Premium including Outlook 2010.

My Browser is Google Chrome.

My problem is this:

When I receive an email from an Apple Device an open it:

1. Whatever appears on the subject line appears perfectly.

2. Anything in the body of the email is invisible.

3. When I attempt to reply to the email whatever I type in both the subject line and body is invisible.

4. Oddly when I forward the email to my Yahoo email account the message opens fine and everything in the subject line and body reads perfectly and there is no issue with sending replies.

In an effort to resolve this problem I have gone to "Programs and Features" and right clicking on the Outlook 2010 Program I have then clicked on "Repair" to see if this would fix the problem but alas to no avail.

Could someone kindly suggest how I might resolve this issue?

Thank you


My System SpecsSystem Spec
.
07 Oct 2016   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have look through these websites & see if there is anything there to help you.

Get help using Outlook with iCloud for Windows - Apple Support

How do I make sure my email is properly synced between all my computers? - BIT

Are you using IMAP settings in Outlook?. POP3 is not suitable for synchronising settings between different devices.
My System SpecsSystem Spec
07 Oct 2016   #3
Purrington666

Windows 7 Home Premium, 64 Bit
 
 
Suggested Website offer not resolution to Problem

The first link option is:

Get help using Outlook with iCloud for Windows - Apple Support

But I believe this is for persons using an Apple device which I do not own.

If it is what I am to do without owning an Apple device, the instruction given below speak at a level beyond my comprehension. I have no idea what a Virtual Outlook Key is.

I am instructed to do the following;

To check whether Outlook was delivered by Click-to-Run on a client computer:
Verify if the VirtualOutlook key exists in the following location in the Windows registry:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\15.0\Common\InstallRoot\Virtual\VirtualOutlook
The VirtualOutlook key is a REG_SZ value that contains the culture tag of the installed product language, such as "en-us".

The second link “How do I make sure my email is properly synced between all my computers? – BIT” also presupposes I am using an Apple device.


I am not using an Apple Device of any kind.

My problem is being able to read messages and reply to messages sent from an Apple device.

Note: When I send an email to an Apple device is opens and is able to be read without a problem.
My System SpecsSystem Spec
.

07 Oct 2016   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Sorry, I seem to have read your enquiry incorrectly.

Have you contacted your Internet Service Provider to see if they can help you. It seems that there might be an email account setting problem.

Can you receive emails from sources other than Apple senders?.
My System SpecsSystem Spec
07 Oct 2016   #5
Purrington666

Windows 7 Home Premium, 64 Bit
 
 
Problem with Outlook 2010 not with my ISP Provider

Yes, I did contact my Internet Provider a few minutes prior to my initial post here.

They told me it was an issue with Windows Outlook 2010 and advise me to seek advice from a reputable Outlook Forum.

I have no problem with emails from Apple devices when using Yahoo Email; Only with Outlook.

Yes, I can receive emails from sources other than Apple users.

Thank you
My System SpecsSystem Spec
08 Oct 2016   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Check this website to see if there is a solution there. You may need to set up an Apple ICloud account.

iCloud and Outlook Sync Problems and Solutions
My System SpecsSystem Spec
4 Days Ago   #7
lilnono

windows 8.1
 
 

Try going into Outlook by FILE->OPTIONS->MAIL->STATIONARY AND FONTS_> Then click fonts under "Composing and Reading Plain Text Messages" Look now for a tick mark next to "Hidden". Uncheck it.
If that doesn't work you may need to adjust your virus scan settings or receive all messages in plain text. The option to receive all messages in plain text is located by FILE>OPTIONS>TRUST CENTER>TRUST CENTER SETTINGS>EMAIL SECURITY
My System SpecsSystem Spec
Reply

 problem with emails from Apple Devices




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Apple sued because its devices display porn
Seriously? :shock: :what: Apple sued because its devices display porn | Technically Incorrect - CNET News
Chillout Room
Router 5ghz and 2.4ghz not see apple devices?
Hello, I have 4 apple devices in house. 3 on 5ghz connected to access point, and 1 on 2.4ghz. its a belkin router, model N10117. the belkin router is connected to a virgin router. thier is a setting on the belkin router, which allows you to use it as an 'access point'. all 4...
Network & Sharing
Microsoft Office coming to Android and Apple devices in early 2013
Read more at source: Microsoft Office coming to Android and Apple devices in early 2013 | ZDNet
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 19:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App