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Windows 7: Outlook 2010 instant search current folder not working

4 Weeks Ago   #1
HexagonRobinCB

Windows 7 Professional 32 bit
 
 
Outlook 2010 instant search current folder not working

This is on my office computer for a Gmail account. Outlook 2010 on Windows 7 Professional 32 bit.

Early this week, I started having problems with instant search not providing all results. Same searches I have previously used. Before contacting our IT guy, I changed search options to include results from all folders instead of current folder. That was on Tuesday, now I don't recall if that worked for all folders or not, but I know it still didn't work on current folder instant searches. Our IT guy suggested deleting history in Google-Chrome, which I did and re-booted, no change. I then found suggestions to run "conversation cleanup" and to archive, which I did. Neither have fixed my current folder instant search issue.

No matter whether search options is set to all or current, when searching in current folder only, only items since 11/1/16 are found (when this started, none were being found). If I remember correctly, 11/1/16 was the day I cleared by history in Chrome. Could it be that conversation cleanup and/or archiving did work but that having cleared history is actually the problem? If so, can that be fixed; if not, other suggestions please?

RobinCB


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 Outlook 2010 instant search current folder not working




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