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Windows 7: Mouse issue in Word & Outlook 2007

22 Nov 2009   #11
Ontario Doug

Win 7

found the solution to my mouse problem. It turns out that it was Lenovo specific. Below is a link to the site that I found the fix.

Here's copy of the fix.

Thanks to Reyami for pointing to the Lenovo site.
The problem is caused by a bug in the Password Manager program that is included in the Lenovo Client Security Solution application (version 8.30.0031.00).
It did seem like a lot of people were mentioning Lenovo.

To summarize the acceptable workaround (IMO) to this issue so you don't have to look for it at Lenovo:

Click the Start Button
password vault
In the search box above the start button
Click "Password Vault" that shows up under Control Panel in the Start Menu
Click "Set Preferences" in the menu
Under the General tab, uncheck "Enable hot keys"
Click OK
Close Password Vault.
Log off (or reboot) and log back in.
The problem with the mouse in Word and Outlook with Word as the email editor should be resolved.
Look for an update to the Client Security Solution application from Lenovo in the future if you would like to use hot keys.

Thanks for your support Richard. You kept me looking.

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 Mouse issue in Word & Outlook 2007

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