Mouse issue in Word & Outlook 2007

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  1. Posts : 6
    Win 7
    Thread Starter
       #11

    found the solution to my mouse problem. It turns out that it was Lenovo specific. Below is a link to the site that I found the fix.


    http://social.answers.microsoft.com/...6-bebca9a4382b


    Here's copy of the fix.

    Thanks to Reyami for pointing to the Lenovo site.
    The problem is caused by a bug in the Password Manager program that is included in the Lenovo Client Security Solution application (version 8.30.0031.00).
    It did seem like a lot of people were mentioning Lenovo.

    To summarize the acceptable workaround (IMO) to this issue so you don't have to look for it at Lenovo:

    Click the Start Button
    Type:
    password vault
    In the search box above the start button
    Click "Password Vault" that shows up under Control Panel in the Start Menu
    Click "Set Preferences" in the menu
    Under the General tab, uncheck "Enable hot keys"
    Click OK
    Close Password Vault.
    Log off (or reboot) and log back in.
    The problem with the mouse in Word and Outlook with Word as the email editor should be resolved.
    Look for an update to the Client Security Solution application from Lenovo in the future if you would like to use hot keys.

    Thanks for your support Richard. You kept me looking.
    Last edited by Ontario Doug; 22 Nov 2009 at 21:53. Reason: reinserted link
      My Computer


 
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