Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Mouse issue in Word & Outlook 2007

22 Nov 2009   #1
Ontario Doug

Win 7
 
 
Mouse issue in Word & Outlook 2007

I've struggled for 3 days now trying to find why I'm unable to use my mouse in Word and Outlook 2007.
I have a Thinkpad T500 which I recently formated (was Vista) and installed a fresh copy of of Windows 7 Ultimate and Enterprise Office 2007. The mouse/trackpad worked well for a week and then the mouse issue began.
I have installed all Windows 7 lenovo drivers as well as all Windows updates.
The mouse does work for the first line of text that you enter in Word or in a new email within Outlook, however as soon as you you press "Enter" the mouse is unusable. The mouse does work 100% properly for all other applications.
I've Googled this problem and it does seem as though there are others with the same problem. I've attempted to apply the fix's that were recommended which including removing or disabling add-ins, renaming or deleting the data key in the registry, but none of these have corrected the problem.
Any help would be definitley appreciated.


My System SpecsSystem Spec
.
22 Nov 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Seen this same problem before. That solution, surprisingly was touch pad too sensitive, adjust.
My System SpecsSystem Spec
22 Nov 2009   #3
Ontario Doug

Win 7
 
 

Hi Richard. Thanks for the quick reply. I changed the sensitivity of the Ultranav (Lenovo's name for touchpad) from 90% to 40% with no change in the problem with the mouse. I also tried dissabling the touchpad with no change. Any other ideas?
My System SpecsSystem Spec
.

22 Nov 2009   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

If you have word, I assume that you have Office. In any event, take the DVD and do a repair. That may work. If there is no repair feature (but there probably is) try to reinstall, over the original.
My System SpecsSystem Spec
22 Nov 2009   #5
Ontario Doug

Win 7
 
 

Done both. no change.
Funny thing, I originally performed an upgrade from Vista to Windows 7 and the mouse issue appeared shortly thereafter. After a couple frustrating days I decided to format and start from scratch. It seemed to work great and then the mouse issue appeared again. I tried doing a system restore thinking it was a micorsoft update, but this didn't work either.
My System SpecsSystem Spec
22 Nov 2009   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Can you do a system image, from a time when things were working properly?
My System SpecsSystem Spec
22 Nov 2009   #7
Ontario Doug

Win 7
 
 

It's definitley not a mouse issue, I've tried others, this is definitley a software issue.
I can close word and restart it and the mouse will work until I press enter. I'm then stuck using the arrow, alt, shift keys to navigate around the text in the document. The mouse works on the toolbars however.
My System SpecsSystem Spec
22 Nov 2009   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
22 Nov 2009   #9
Ontario Doug

Win 7
 
 

This was one of the solutions I've tried with no luck. I'll keep looking around at the templates to see if they're the culprit. Very frustrating.
Thanks Richard.
My System SpecsSystem Spec
22 Nov 2009   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

How do I fix the problem that I experience after I install an automatic update for Word 2007 on a Windows Vista-based computer?

This is for Vista, but under the hood Win 7 is just like Vista. Hopefully this will take care of it. And Thanks
My System SpecsSystem Spec
Reply

 Mouse issue in Word & Outlook 2007




Thread Tools




Similar help and support threads
Thread Forum
Wacky mouse pointer when using Word 2007/2010
Whenever I use Word (other apps and the desktop are fine) the mouse pointer constantly changes (every second or faster) its appearance. This occurs so quickly that I can barely make out the different components. It seems to rotate/cycle between the standard thick white arrowhead, an I-shaped cursor...
Microsoft Office
Word 2007 Copy and Paste Issue
If I copy text from a webpage, then open Word and paste, I get a large black irregular shaped dot as a result. If I open Word first, then copy and paste, everything is normal. Has anyone else experienced this issue? Is there a solution? Regards
Microsoft Office
Problem with right mouse click in Outlook 2007 and some other things
There doesnít seem to be any rhyme or reason, or pattern to this happening. It's intermittent and happens on a laptop running Windows 7 Enterprise 32 bit with a network account/profile. In Microsoft Office, particularly Outlook, at certain times, the right mouse click does not work. Also when...
Microsoft Office
Outlook 2007 RPC over HTTPS issue
Hi all, Our organisation uses Outlook 2007 with RPC over HTTPS (Outlook Anywhere) and it doesn't seem to work with Windows 7. I have Windows 7 Beta 1 (Build 7000) and Outlook 2007 sp1 with all hotfixes. I've read in several places to use NTLM however this is not an options for us. Has...
Browsers & Mail
Open Word 2007 + Mouse conflict
I am trying to help this user with a windows 7 laptop issue but I'm not sure if an update might have caused it or something else. In Word a new open file or opening up an e-mailed Word doc, the pointer/cursors morphs into a circle spinning, looks like its thinking but itís not. When the user...
Microsoft Office
Microsoft Word 2007 Stop Working Issue
Hi guys, my Microsoft Office 2007 Stop Working everytime when i am trying to open Microsoft Word document in 1997-2003 format. This problem occur only after i change my Laptop's OS to Windows 7, anyone know any solution to solve this ? This quite irritating cause i am a college student and i need...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:22.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App