Microsoft Office 2003 users who have protected their documents with the Rights Management Service (RMS) are finding themselves locked out of said files. Microsoft has released a fix for the embarrassing issue.
On Friday, Microsoft issued a warning that as of December 11, 2009, customers using Microsoft Office 2003 have been unable to open or save Office 2003 documents protected with the Rights Management Service
(RMS). On Saturday, the software giant released the following hotfixes for the issue: Office Client
(KB978551), Word Viewer
(KB978558), and Excel Viewer
(KB978557). Office 2003 SP3 is required, though Microsoft recommends that only users who are experiencing the problem install the updates.