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Windows 7: Office 2010 Issue

02 Jan 2010   #1
jmixmaster

Windows 7 Professional 32 bit
 
 
Office 2010 Issue

Well, I am running Windows 7 Pro 32bit and I installed Office Professional 2010 (the beta). I needed to do a school project (a newsletter made with word). I learned how to do it on 2007. So i installed Office Home and Student 2007, and it worked. I did my newsletter, and uninstalled it. But after i uninstalled 2007, Office 2010 refused to work. When i tried to open it, i got an error. I went to the Add/Remove programs to uninstall it. It did it, but after the uninstaller finished, it said "The Uninstall Did Not Complete Successfully". It also did that when i tried to Add/Remove features of Office 2010. When i try to forcefully remove it, such as deleting the Microsoft Office folder from C:\Program Files, I get an error saying that the files i am trying to delete are in use by a program, and to close it and try again. I also tried booting in safe mode to delete it, and it did the same thing. I am at a loss of what to do, and really need some help!

Thanks in advance.


My System SpecsSystem Spec
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02 Jan 2010   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by jmixmaster View Post
Well, I am running Windows 7 Pro 32bit and I installed Office Professional 2010 (the beta). I needed to do a school project (a newsletter made with word). I learned how to do it on 2007. So i installed Office Home and Student 2007, and it worked. I did my newsletter, and uninstalled it. But after i uninstalled 2007, Office 2010 refused to work. When i tried to open it, i got an error. I went to the Add/Remove programs to uninstall it. It did it, but after the uninstaller finished, it said "The Uninstall Did Not Complete Successfully". It also did that when i tried to Add/Remove features of Office 2010. When i try to forcefully remove it, such as deleting the Microsoft Office folder from C:\Program Files, I get an error saying that the files i am trying to delete are in use by a program, and to close it and try again. I also tried booting in safe mode to delete it, and it did the same thing. I am at a loss of what to do, and really need some help!

Thanks in advance.
Hi, Welcome to SF,

You could try removing the Office using Revo uninstaller free edition. It's pretty good in such situations .

Hope this helps
My System SpecsSystem Spec
02 Jan 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you did not install the initial program too long ago, you could use system restore.
In lieu, of that possiblity and the good Captains advice does not work, you could try C Cleaner, which is also good, when trying to remove remnants of prior programs.
CCleaner - Home

The reason that this problem occurs is because if remnants of certain programs remain, other programs cannot be installed. This is particularly common with anti virus programs.
My System SpecsSystem Spec
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02 Jan 2010   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

This might help you out...Can't uninstall office 2010
My System SpecsSystem Spec
03 Jan 2010   #5
Peaches

Windows 7 Final
 
 

I had a similar issue, although in my case, programs such as revo installer didn't detect MS Office 2010. I ended up having to do a clean reinstall of Windows 7 to fix the problem.
My System SpecsSystem Spec
03 Jan 2010   #6
jmixmaster

Windows 7 Professional 32 bit
 
 

Thank you so much! Captains fix did the trick! I don't know how much i can thank you! I was about to pull my hair out! Again thank you all for your help!

P.S. Sorry for posting it in the wrong forum originally. D:
My System SpecsSystem Spec
03 Jan 2010   #7
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by jmixmaster View Post
Thank you so much! Captains fix did the trick! I don't know how much i can thank you! I was about to pull my hair out! Again thank you all for your help!

P.S. Sorry for posting it in the wrong forum originally. D:

Your Most Welcome Mate
Thank You For Posting Back
My System SpecsSystem Spec
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