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Windows 7: Outlook 2007: Deleted files are disappearing


14 Jan 2010   #1

windows 7
 
 
Outlook 2007: Deleted files are disappearing

I am using Outlook 2007 (using IMAP settings) and Windows 7.
When I delete an e-mail in Outlook, a line appears through the message and it disappears after a few seconds but the message does not get moved to the deleted (Outlook and IMAP) files folder.
I have checked for the deleted message in my IMAP deleted files and/or trash folder via webmail as well as in the Outlook deleted folder.
I have unchecked the auto archive and the option to purge the folder on exiting in Outlook.
Can anyone tell me where these files have gone? Could it be something in my settings? Is this a bug?
Thank you



My System SpecsSystem Spec
.

14 Jan 2010   #2

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by whati View Post
I am using Outlook 2007 (using IMAP settings) and Windows 7.
When I delete an e-mail in Outlook, a line appears through the message and it disappears after a few seconds but the message does not get moved to the deleted (Outlook and IMAP) files folder.
I have checked for the deleted message in my IMAP deleted files and/or trash folder via webmail as well as in the Outlook deleted folder.
I have unchecked the auto archive and the option to purge the folder on exiting in Outlook.
Can anyone tell me where these files have gone? Could it be something in my settings? Is this a bug?
Thank you
Go to Edit > Purge > Purge Options... and see if "Purge items when switching folders while online" is checked - if so, uncheck it and see if that fixes the prob
My System SpecsSystem Spec
14 Jan 2010   #3

Windows 7
 
 

Bah, that's what I get for using the SF black theme.

Couldn't read the OP's post til it was quoted.

This is sometimes a syncing issue.
My System SpecsSystem Spec
.


15 Jan 2010   #4

windows 7
 
 

Quote   Quote: Originally Posted by clunkfish View Post

Go to Edit > Purge > Purge Options... and see if "Purge items when switching folders while online" is checked - if so, uncheck it and see if that fixes the prob
It did not fix the problem.

Thanks for your time.
My System SpecsSystem Spec
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 Outlook 2007: Deleted files are disappearing




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