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Windows 7: Problem With Outlook 2007

20 Jan 2010   #1
BIGGRIMTIM

Windows 7 Ultimate X64
 
 
Problem With Outlook 2007

I have a customer who is having a problem with dragging an attachment from Outlook to his desktop. He has a decent system with 6GB of ram Win 7 X64 running Office 2007. The problem is that it takes a minute or so for it to copy over, where it used to be almost instant. Any help is appreciated.


My System SpecsSystem Spec
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20 Jan 2010   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

is there any chance it is being scanned by an av software?
My System SpecsSystem Spec
20 Jan 2010   #3
BIGGRIMTIM

Windows 7 Ultimate X64
 
 

No that defiantly is not the problem. I was wondering if maybe the HDD is failing? I need to go back over and take a better look at the machine. Thanks though.
My System SpecsSystem Spec
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20 Jan 2010   #4
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

you're welcome is the hdd smart enabled if so that will tell you if it is failing
My System SpecsSystem Spec
20 Jan 2010   #5
BIGGRIMTIM

Windows 7 Ultimate X64
 
 

It should be, but I am at my day job and won't be able to check till later. I will reply back later.
My System SpecsSystem Spec
20 Jan 2010   #6
Dwarf

Windows 8.1 Pro RTM x64
 
 

How big is the attachment? If it is a large one, it will take time, especially if it has to be downloaded from your email providers server.
My System SpecsSystem Spec
20 Jan 2010   #7
BIGGRIMTIM

Windows 7 Ultimate X64
 
 

Just standard word and PDF's. That's what is confusing me. They are not big at all.
My System SpecsSystem Spec
20 Jan 2010   #8
Dwarf

Windows 8.1 Pro RTM x64
 
 

What attachment size are we looking at?
My System SpecsSystem Spec
20 Jan 2010   #9
BIGGRIMTIM

Windows 7 Ultimate X64
 
 

I don't have access to the machine at the moment. I will have to get back to you on that.
My System SpecsSystem Spec
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 Problem With Outlook 2007




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