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Windows 7: Outlook 2007 Messages stuck in Outbox


02 Feb 2010   #1

Windows 7 Professional 64 bit
 
 
Outlook 2007 Messages stuck in Outbox

Hi - I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.

Dave

My System SpecsSystem Spec
.

03 Feb 2010   #2

Windows® 7 Home Premium SP1 [x64]
 
 

Are you positive that your imap or pop3 settings are correct. If you can receive emails, your incoming server is obviously correct... but if it's not sending, there may be an issue with the "outgoing" server details.

If you wouldn't mind, could you post your outgoing server address?
My System SpecsSystem Spec
03 Feb 2010   #3

Windows 7 Professional 64 bit
 
 

Hi - I am absolutely sure my outgoing server is ok
- it has worked for several years without problems before Windows 7
- it always works with Windows 7, but sometime it takes exiting from Outlook and restarting Outlook to get the send button to work.

My problem isn't so much with being able to send email, just the send/receive button not working all of the time.

Thanks

Dave
My System SpecsSystem Spec
.


03 Feb 2010   #4

Windows® 7 Home Premium SP1 [x64]
 
 

Well, to be honest, I'm not too fond of Microsoft Office 2007. If anything, I'd recommend upgrading to the newest Microsoft Office 2010 Pro Plus (Beta). It's free for the time being, and with the 10 key limit, you can get quite a long duration of usage time.

Try the Outlook 2010, and see if the problem still persists. If you wish not to upgrade, I honor and respect your decision, but I'll have to leave the "Tech-Support" to one of the other "Helpers" here. As I've said above.. I'm not too fond of Office 2007.
My System SpecsSystem Spec
04 Feb 2010   #5

W7 X-64 W8.1 X-64 Opensuse 13.1 W2003 Server
 
 

Hi there
be CAREFUL with Office 2010 and IMAP -- it's fine for POP3 but IMAP gives errors -- It doesn't DELETE stuff from the IMAP inbox even when it says it does - it doesn't underline the mail in the inbox when you delete like it did in Office 2002,2003 and 2007 and the Purge facility doesn't work.

To cap it all even when you've DELETED the mail from the inbox you can't see it ANYWHERE.

However logging on to the same email account with Office 2007 you can see the email is STILL ON THE SERVER.

So you could get your INBOX full without even knowing about it.

Hopefully these issues will be fixed in the FINAL version of office 2010.

(My observations were on the 64 bit version of Office 2010 running on Windows 7 x-64 Enterprise version).

I will be testing the 32 bit version on Windows 7 X-64 Professional running on a Virtual machine to see if the same errors occur.

Cheers
jimbo
My System SpecsSystem Spec
04 Feb 2010   #6

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by braincramp View Post
Hi - I am absolutely sure my outgoing server is ok
- it has worked for several years without problems before Windows 7
- it always works with Windows 7, but sometime it takes exiting from Outlook and restarting Outlook to get the send button to work.

My problem isn't so much with being able to send email, just the send/receive button not working all of the time.

Thanks

Dave
Have you checked the send/receive settings? Hit Ctrl-Alt-S to bring them up - could you post a screenshot?
My System SpecsSystem Spec
09 Feb 2010   #7

Windows 7 Professional 64 bit
 
 
Problem solved - an ISP/hardware issue

Finally have this solved. It had nothing to do with any Outlook settings. Apparently there was a short on my DSL line which my ISP technician spotted and fixed. The effect was to slow down and occasionally interrupt uploads and mail sending.

All unkind thoughts about Micorsoft have been forgotten!

Cheers

Braincramp
My System SpecsSystem Spec
07 Aug 2013   #8

windows 7
 
 
Outlook 2010 Problem sending email from one account

hi braincramp i have the same problem
I am running Window 7 Home Premium (64bit) and Office 2007.

I have this problem with Outlook not sending messages after I hit the send/receive button (I do not have Outook configured to automatically send messages - I like to control that!).

I have tested the mail setup (Tools-Account Settings-Select Account-Change-Test) and it works fine.

It will send if I exit, restart Outlook, and hit the send/receive button again, but that is a pain to do all the time.

It used to work ok under XP and Vista. Any help would be appreciated.

Dave
pls help me
My System SpecsSystem Spec
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 Outlook 2007 Messages stuck in Outbox




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