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Windows 7: Help with installing office 2010

08 Feb 2010   #1

Windows 7 RTM x64
Help with installing office 2010

Weather the latest version i got yesterday or a release candidate i got back in december 2009 i cannot install office 2010 because i get some error message about 75% through the install.

I have tried ccleaner, windows installer clean up utility, an ms guide for removing reg edit keys concerning office, i don't know what else to do, whats missing?

Whats this about insufficient permissions to access the registry? i am logged in as admin on my windows 7 x64 installation.

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My System SpecsSystem Spec

08 Feb 2010   #2


Permission issue. Are you logged in as newly created Admin or inbuilt admin account?

Right click C drive, check the permission, whether your user profile has full access. I faced the same issue, but not the direct error mesage, and changed the C drive owner has my user account and install went fine.
My System SpecsSystem Spec
08 Feb 2010   #3

Windows 7 RTM x64

no i'm logged in under the account i created during the installation i did of windows, also i have turned off UAC and have no anti-virus or anti-malware running.

full control is set on my Administrators (premier69-PC\Administrators) entry in the security tab of C: drive properties.

Office 14.0.4514.1009_SingleImage_retail_ship_combo_en-us_dvd I did just manage to install this, but it is Beta.

The one i am having trouble with is this one: Microsoft.Office.2010.PRE.RTM.Build.4730.x64-UP2DATE
My System SpecsSystem Spec

08 Feb 2010   #4


Try login as default admin account and check. To enable it, Open command prompt as admin and fire the command,
net user administrator /active:yes
Logoff and login as default admin, start the install. Once done, logoff and login as ur accnt, fire the below command to deactivate admin,
net user administrator /active:no
BTW, are u performing a clean install or upgrade? Have u removed prev version of office if any?

Is the new image you doenloaded from M$? Did you extract the exe or just running it?
My System SpecsSystem Spec
08 Feb 2010   #5

Windows 7 RTM x64

I had office 2007 installed, i tried uninstalling it but it reported an error and rolled back and aborted the uninstall.

So i looked up every guide i could find decribing how to manually uninstall office 2007 and completed them all.

But why could i now install the Beta office 2010 but not the most recent pre-rtm, that makes me puzzled.

Sure, i will do what you suggest, just need to take a little break first and go munch on breakfast =)

you think this will solve the problem?
My System SpecsSystem Spec
08 Feb 2010   #6


I am juz tellin u cos, I have fallen a victim of the same and struggled alone for 5 days and finally got it fixed.
My System SpecsSystem Spec
10 Feb 2010   #7

Windows 7 RTM x64

HI, i just tried installing both the x86 and x64 inside the admin account and got the same error as before, on both versions... any other suggestions?
My System SpecsSystem Spec
10 Feb 2010   #8

Windows 7 RTM x64

I found this How to fix 'Error 1402. Could not open key: UNKNOWN...'

Does that relate to the problem i am experiencing?
My System SpecsSystem Spec
10 Feb 2010   #9

Windows 7 RTM x64

Oh sweet... it did help....

ok so i got outlook running now and went in to options to change the search option to include subfolders but when i try clicking on ok to accept and close it simply pops up "The file does not exist" HUh?
I cant do any editing of anything without getting this...
My System SpecsSystem Spec
10 Feb 2010   #10


Congrtz!!! Mind sharing which step helped u fix the problem?
What exactly u r searching for from outlook?
My System SpecsSystem Spec

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