Help with installing office 2010

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  1. premier69
    Posts : 139
    Windows 7 RTM x64
       New #1

    Help with installing office 2010


    Weather the latest version i got yesterday or a release candidate i got back in december 2009 i cannot install office 2010 because i get some error message about 75% through the install.

    I have tried ccleaner, windows installer clean up utility, an ms guide for removing reg edit keys concerning office, i don't know what else to do, whats missing?

    Whats this about insufficient permissions to access the registry? i am logged in as admin on my windows 7 x64 installation.
    Attached Thumbnails Attached Thumbnails Help with installing office 2010-capture.jpg  
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  3. Ch@n
    Posts : 1,508
    Lion
       New #2

    Permission issue. Are you logged in as newly created Admin or inbuilt admin account?

    Right click C drive, check the permission, whether your user profile has full access. I faced the same issue, but not the direct error mesage, and changed the C drive owner has my user account and install went fine.
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  4. premier69
    Posts : 139
    Windows 7 RTM x64
    Thread Starter
       New #3

    no i'm logged in under the account i created during the installation i did of windows, also i have turned off UAC and have no anti-virus or anti-malware running.

    full control is set on my Administrators (premier69-PC\Administrators) entry in the security tab of C: drive properties.

    Office 14.0.4514.1009_SingleImage_retail_ship_combo_en-us_dvd I did just manage to install this, but it is Beta.

    The one i am having trouble with is this one: Microsoft.Office.2010.PRE.RTM.Build.4730.x64-UP2DATE
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  6. Ch@n
    Posts : 1,508
    Lion
       New #4

    Try login as default admin account and check. To enable it, Open command prompt as admin and fire the command,
    net user administrator /active:yes
    Logoff and login as default admin, start the install. Once done, logoff and login as ur accnt, fire the below command to deactivate admin,
    net user administrator /active:no
    BTW, are u performing a clean install or upgrade? Have u removed prev version of office if any?

    Is the new image you doenloaded from M$? Did you extract the exe or just running it?
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  7. premier69
    Posts : 139
    Windows 7 RTM x64
    Thread Starter
       New #5

    I had office 2007 installed, i tried uninstalling it but it reported an error and rolled back and aborted the uninstall.

    So i looked up every guide i could find decribing how to manually uninstall office 2007 and completed them all.

    But why could i now install the Beta office 2010 but not the most recent pre-rtm, that makes me puzzled.

    Sure, i will do what you suggest, just need to take a little break first and go munch on breakfast =)

    you think this will solve the problem?
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  8. Ch@n
    Posts : 1,508
    Lion
       New #6

    I am juz tellin u cos, I have fallen a victim of the same and struggled alone for 5 days and finally got it fixed.
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  10. premier69
    Posts : 139
    Windows 7 RTM x64
    Thread Starter
       New #7

    HI, i just tried installing both the x86 and x64 inside the admin account and got the same error as before, on both versions... any other suggestions?
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  11. premier69
    Posts : 139
    Windows 7 RTM x64
    Thread Starter
       New #8

    I found this How to fix 'Error 1402. Could not open key: UNKNOWN...'

    Does that relate to the problem i am experiencing?
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  12. premier69
    Posts : 139
    Windows 7 RTM x64
    Thread Starter
       New #9

    Oh sweet... it did help....

    ok so i got outlook running now and went in to options to change the search option to include subfolders but when i try clicking on ok to accept and close it simply pops up "The file does not exist" HUh?
    I cant do any editing of anything without getting this...
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  13. Ch@n
    Posts : 1,508
    Lion
       New #10

    Congrtz!!! Mind sharing which step helped u fix the problem?
    What exactly u r searching for from outlook?
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