Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: problem with Word 07

21 Apr 2010   #1

system 7 64 bit
problem with Word 07

Suddenly Word 07 will not work - but Excell etc is fine. Spent 3 hours with help desk on Microsoft for $49. They could not help me. They took over my computer and uninstlled and reinstalled 2 times. Still would not work. I finally used a free uninstall program called 'Revouninstall'. This first uses the programs uninstall and then checks the registry and found approx 4900 entries which it removed almost automatically. Reinstalled Office 07 and everything worked fine. Am still fighting with MS about the charge since they could not help. If additional help is needed contact me - Removed.

My System SpecsSystem Spec
21 Apr 2010   #2
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

One should always use Revo for uninstallation. Next time you have trouble with Word, try this procedure:

- Backup your registry (important)
- Type in regedit into Start/search and press Enter
- Click the arrow next to HKEY_CURRENT_USER then Software then Microsoft then Office then Word
- Right-click Addins and click Rename. Rename it to: oldAddins
- Go back up to Office
- Click the arrow next to 12.0 then Word
- Right-click Data and click Rename. Rename it to: oldData
- Right-click Options and click Rename to: oldOptions
- Go back up to the top of the left pane.
- Click the arrow next to HKEY_LOCAL_MACHINE then Software then Microsoft then Office then Word
- Right-click Addins and click Rename. Rename it to: oldAddins

Once you've done that restart your computer and see if you still have the same issue
My System SpecsSystem Spec

 problem with Word 07

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
MS Word Problem
I have made an "Electronic Picture Book" using MS Word. It is three pages of MS Word with pictures on each page. I have them in date order with page one as the oldest and page three as the newest. I have decided that I want to reverse the order so that the current page three would become page...
Microsoft Office
Problem with displaying ms word
I am using ms office 2007 and all my word document icons are displaying in a strange way. How to resolve it?
General Discussion
Word formatting problem
I'm working on a resume and I need some help with Word formatting. Essentially, I want to be able to have some text that floats to the left of the main content of my resume. This is what I'm looking to do: I want to be able to set apart that content on...
Microsoft Office
problem with word
i can't access word or any of my word files, when i try i get an error message saying i don't have the right permissions, i've tried changing permissions in the properies tab but nothing changes, i do have two admin accounts one of which is the built in acc and i suspect the extra acc is causing...
Microsoft Office
word 07 doc problem in win 7 pro.
I recently installed office 07 on my wifes new pc fresh with a brand new copy of windows 7 pro. The problem is whenever she downloads a word file and tries to open it outside of word she gets the following error message. There was a problem sending the command to the program. The only way...
Microsoft Office
Problem with Word
I am using Office 2007 and trying to use it today I keep getting a message: Word could not create the work file. Check the temp environment variable. I have not a clue what that means. Also from Word>Properties I tried 'Troubleshoot Compatability' and received the message: Word can not open...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:57.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App