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Windows 7: Scrolling not working in Outlook.

22 Apr 2010   #1

Win 7 Ultimate 64-bit. SP1.
Scrolling not working in Outlook.

How to get scrolling to work in Outlook depends a bit on how you are scrolling the window or message list; is it being done via the scroll wheel on the mouse or by dragging the scrollbar up and down?

Dragging the scrollbar

If you are dragging the vertical scrollbar slider up and down to scroll the message list, you’ll notice that when there are a large amount of items in the folder, the message list will not scroll when moving the scrollbar up and down (also known as smooth scrolling). When you do this in a folder with less items visible in the folder, it will work.

There is not really a “sweet spot” for this to aim at like; it will scroll when there are less than 100 messages in a folder but it won’t when there are more than 100 message in the folder. However, if the folder contains 200 items or less (including group headers), scrolling by clicking and holding the scrollbar does seems to work when you scroll the item list from top to bottom first with the scroll wheel on your mouse. It gets broken again when you switch between folders. This behavior applies to all versions of Outlook.
Source -
Scrolling not working in Outlook |

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 Scrolling not working in Outlook.

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