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Windows 7: cannot install office 2010 x86

24 Apr 2010   #1

Windows 7 Ultimate x64
 
 
cannot install office 2010 x86

Hi
After much effort finally uninstalled Office Ultimate 2007 from win 7 x64.
I have been attempting to install RTM Office Pro plus 2010 x86. Everything appears
to install until the end of the scroll installation bar, for some reason my floppy drive is accessed (grunt grunt) and Office installer informs me that a Office Pro plus 2010 encountered a problem during set up and naturally pushing close button confirms the Office has not been installed.
I have tried various compatibility modes as Administrator but no go.
Any advice/assistance would be appreciated.

TIA

noels7


SetupExe(201004241502501360).log




My System SpecsSystem Spec
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24 Apr 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

I just dowloaded it from my TechNet Account. Will try to install tomorrow.
My System SpecsSystem Spec
24 Apr 2010   #3

Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
 
 

Disable your A:\> from the bios and run the setup again.
My System SpecsSystem Spec
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24 Apr 2010   #4

Windows 7 Ultimate x64
 
 

Have already tried :
1. Floppy drive disabled in bios.
2. Floppy drive controller disabled in device manager.
3. Re-download Office 2010 x86.
4. Disabled both Panda Cloud Antivirus and Prevx.
5. Various compatibility modes.

Still the program fails on installation.

noels7
My System SpecsSystem Spec
24 Apr 2010   #5

win7 ultimate 64bit , win7 home premium 32bit
 
 

I downloaded it from technet
Did a upgrade install from 2007 enterprice
At first i got a bsod then after restart everything works ok
My System SpecsSystem Spec
24 Apr 2010   #6

Windows 7 Ultimate x64
 
 

TOMPPA

Thanks for your advice. No luck.

noels7
My System SpecsSystem Spec
24 Apr 2010   #7

 
 

Without knowing the exact error, it's difficult to determine what is causing the installation to fail at the end. I had a similar-ish problem with installing 2007 on Vista once. (it sounds like a particular module is getting tripped up for whatever reason which halts the entire installation)

You could always try using this:Windows Installer Clean Up to clean up any remaining 2007 features etc.

Not a guarantee, but it's worth a shot.

Another thing to try would be to install Office module by module (PITA, but it could help eliminate the rouge component)
My System SpecsSystem Spec
24 Apr 2010   #8

Windows 7 Ultimate x64
 
 

smarteyeball

Thanks for your reply. I have installed another version of office 2007. As previously
everything with install goes ok until it says I do not have enough privledges to access crogram data/microsoft/windows/start folder.
I take ownership of that folder and installation continues.
Problem is in start/all programs microsoft office folder contains only word and folder microsoft office tools which is empty.

All office components work when accessed from program files(x86).
When i attempt to install office 2010 either using update of if office 2007 uninstalled that fails. I have been at this your about 18 hours and have had a myriad of error messages - 1635, 1303 1602 a few that come to mind.

Anyone have any further assistance. Would be greatly appreciated.

noels7
My System SpecsSystem Spec
Reply

 cannot install office 2010 x86




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