Some people did not receive my attachments or received a winmail.dat file instead. I could solve this issue previously by changing the email properties of certain contacts
from “Send using Outlook Rich Text Format” to “Let Outlook decide” or “Send Plain Text”.
Where is this option located in Outlook 2010?
This option has been moved to the new “Address Card” pop-up which you get when you hover on an e-mail address or name which has been recognized as a Smart Tag. Outlook Properties
To get to the Outlook Properties option you can do the following;
The Outlook Properties option for the contact’s address is located on the new Contact Card. (click on image to enlarge) Locations of other message formatting options
- Open that specific contact by double clicking the item in your Contacts folder
- Hover on the email address of the contact and a Address Card pop-up will become visible.
- On the right side of the contact card you’ll see a menu button. Click on it and from the list choose; Outlook Properties
- Make sure that the “Internet format” is set to “Let Outlook decide the best sending format”.
You can find the other message formatting options mentioned in the original Quick Tip
in the following locations;
File-> Options-> Mail-> option group: Compose Messages-> option: Compose message in this format
File-> Options-> Mail-> option group: Message Format-> option: When sending messages in Rich Text format to Internet recipients