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#1
Outlook 2007 Stopped Working
Hi - I have been having a number of apparently unconnected Microsoft Office 2007 problems recently (running on a Windows 7 Home 64 bit system). I will post these separately over the next few days.
The first is a real puzzle. After I boot up my system and start Outlook, I hit the send/receive button and will sometime get a box with a message "Outlook has stopped working" after which I close Outlook, restart it and everything seems to work ok. This only seems to happen the first time I try to seed/receive email each morning.
In the event Viewer I have noticed the following errors showing up regularly (every day):-
Failed to get the Crawl Scope Manager with error=0x80070002.
Failed to determine if the store is in the crawl scope (error=0x80070002).
The Action Center problem report looks like this
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Description
Faulting Application Path: C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE
Problem signature
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6514.5000
Application Timestamp: 4a89dc70
Fault Module Name: StackHash_2759
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdb3b
Exception Code: c0000374
Exception Offset: 000cdcbb
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 2759
Additional Information 2: 27596fd88bca328a6d0f927a9143ede8
Additional Information 3: 2982
Additional Information 4: 29825d2c71c632abbd2b65750e0a6f89
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Any help would be apppreciated
Dave
(braincramp)