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Windows 7: IMAP (gmail) doesn't work - Office Outlook 2010

14 May 2010   #1

Win7 x64 SP1, Virtual Hackintosh
IMAP (gmail) doesn't work - Office Outlook 2010


I have downloaded Office 2010 Pro Plus from MSDN, got my key after the 1st of May.

In Outlook 2007 SP2 receiving via IMAP from GMAIL worked okay.

Using exactly the same settings in Outlook 2010 I am not able to make a connection to, Port 993 using SSL. IMAP is enabled in GMAIL-Control panel, the Account/Password information is correct, sending the test mail via, Port 587 via TLS works fine.

In the Outlook 2010 Beta that connection works as it does in Outlook 2007 SP2.

In Outlook 2010 Final from MSDN there is no chance to connect to the IMAP server - I just got a timeout all the time and had to use POP instead.

This disappoints me, I anticipate more quality coming from Redmont.

Did you have any suggestions what I can do to receive my mail via IMAP, any additional settings, registry hacks etc.?

Event the final Hotmail-Connector 14 does not work as the beta or version 12 in Outlook 2007: All time when synchronizing my mailboxes in Hotmail I receive an error message: Error when synchronizing your Mailbox
Check whether your account is configured correctly by checking your mail in the browser.
I did that several time - But without any changes to those warnings. I think I receive all my mail.

After all, I am disappointed

Thanks for your comments, different experiences

Sincerly yours Oblomow

P.S.: I had to change to the german Office 2010 Pro Plus Package since the is no German spell checker included in the US version

My System SpecsSystem Spec

14 May 2010   #2

Windows 7 Ultimate (x64) SP1

If I were you I'd delete all mail accounts and try again. My Gmail IMAP (SSL 993) works perfectly as does Hotmail.
My System SpecsSystem Spec
14 May 2010   #3

Windows 7

I've got two Gmail accounts and an Exchange account going in Outlook 2010 atm. I think you need to check your settings.
My System SpecsSystem Spec

14 May 2010   #4

Windows 7 Ultimate x64

Did you enable IMAP in your GMAIL Account settings....
that has to be done before you can use it in outlook.

Attached Thumbnails
IMAP (gmail) doesn't work - Office Outlook 2010-imap-enable.jpg  
My System SpecsSystem Spec
14 May 2010   #5

xp, vista, seven

Try using the settings recommended by Gmail / Google.

Recommended IMAP client settings - Gmail Help

After you have it working properly you can try changing settings to customize it to your likings.

I hope this was helpful. Let us know if you get it working :-)
My System SpecsSystem Spec
14 May 2010   #6

Win7 x64 SP1, Virtual Hackintosh
Still cannot receive Mail from GMail via IMAP


I have recreated the account several time now.

IMAP is enabled in GMAIL settings panel.

My parameters are:, Port 993 using SSL, Port 587, using TLS (this is working)

I have no idea, which is the reason for the problem, possible the german outlook 2010 MSDN version I have to use (spell checker)

Any additional ideas?

Thanks in Advance

My System SpecsSystem Spec
20 Jun 2010   #7

Win7 x64 SP1, Virtual Hackintosh
Solved IMAP with GMAIL in Outlook 2010

Hi All,

In the meantime IMAP works fine for me.

I found out that the Avast! 4.8 Anti-Virus real time email protection prevents Outlook 2010 to connect to the IMAP server

After upgrading to Avast! 5.0.x solved that problem - IMAP works fine for me now.

With the new Hotmail connector I still have problems: Connection and synchronization works fine, but still get error messages permanentely:

Task 'MAPI:' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350. '

Others on the Internet have those problems too. I already created a new profile in Outlook.

Any other idea?

Thanks in Advance

My System SpecsSystem Spec
20 Jun 2010   #8


Try disabling Avasts resident scanner - I've synced gmail into outlook on two different installations, and it works fine.

Also, are you using the x32 or x64 version of Outlook?
My System SpecsSystem Spec
27 Dec 2010   #9

Windows 7 Ulitimate X64

I was playing around with PGP and my DSL firewall at the same time and came to the same issue.

I took out PGP; since, I thought was the last thing that I changed. Still did not work.

Looked at my DSL changes and walked through the changes. The one that affected my access was the locking of IM. I honestly think that should be blocked.

Works now, Diagnosed it in 20 minutes.
My System SpecsSystem Spec

 IMAP (gmail) doesn't work - Office Outlook 2010

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