IMAP (gmail) doesn't work - Office Outlook 2010

Hi,

I have downloaded Office 2010 Pro Plus from MSDN, got my key after the 1st of May.

In Outlook 2007 SP2 receiving via IMAP from GMAIL worked okay.

Using exactly the same settings in Outlook 2010 I am not able to make a connection to imap.gmail.com, Port 993 using SSL. IMAP is enabled in GMAIL-Control panel, the Account/Password information is correct, sending the test mail via smtp.gmail.com, Port 587 via TLS works fine.

In the Outlook 2010 Beta that connection works as it does in Outlook 2007 SP2.

In Outlook 2010 Final from MSDN there is no chance to connect to the IMAP server - I just got a timeout all the time and had to use POP instead.

This disappoints me, I anticipate more quality coming from Redmont.

Did you have any suggestions what I can do to receive my mail via IMAP, any additional settings, registry hacks etc.?

Event the final Hotmail-Connector 14 does not work as the beta or version 12 in Outlook 2007: All time when synchronizing my mailboxes in Hotmail I receive an error message: Error when synchronizing your Mailbox xxx@hotmail.com
Check whether your account is configured correctly by checking your mail in the browser.
I did that several time - But without any changes to those warnings. I think I receive all my mail.

After all, I am disappointed

Thanks for your comments, different experiences

Sincerly yours Oblomow

P.S.: I had to change to the german Office 2010 Pro Plus Package since the is no German spell checker included in the US version

Did you enable IMAP in your GMAIL Account settings....
that has to be done before you can use it in outlook.

Try using the settings recommended by Gmail / Google.

Recommended IMAP client settings - Gmail Help

After you have it working properly you can try changing settings to customize it to your likings.

I hope this was helpful. Let us know if you get it working

Hi,

I have recreated the account several time now.

IMAP is enabled in GMAIL settings panel.

My parameters are:

imap.gmail.com, Port 993 using SSL
smtp.gmail.com, Port 587, using TLS (this is working)

I have no idea, which is the reason for the problem, possible the german outlook 2010 MSDN version I have to use (spell checker)

Any additional ideas?

Thanks in Advance

Oblomow

Hi All,

In the meantime IMAP works fine for me.

I found out that the Avast! 4.8 Anti-Virus real time email protection prevents Outlook 2010 to connect to the IMAP server

After upgrading to Avast! 5.0.x solved that problem - IMAP works fine for me now.

With the new Hotmail connector I still have problems: Connection and synchronization works fine, but still get error messages permanentely:

Task 'MAPI: X.Y.Z@hotmail.com' reported error (0x80004005) : 'There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 4350. '

Others on the Internet have those problems too. I already created a new profile in Outlook.

Any other idea?

Thanks in Advance

Oblomow

I was playing around with PGP and my DSL firewall at the same time and came to the same issue.

I took out PGP; since, I thought was the last thing that I changed. Still did not work.

Looked at my DSL changes and walked through the changes. The one that affected my access was the locking of IM. I honestly think that should be blocked.

Works now, Diagnosed it in 20 minutes.