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Windows 7: Outlook 2010: Attachment question

21 May 2010   #1

Windows 7 x64
Outlook 2010: Attachment question


I received and email today which seems to have an attachment. In the InBox folder, I see a paper clip and a size of 525 kB. The file is from a trusted source and would be a Word file. However, when I open the message, the attachment bar is not displayed and File->Save Attachments is also not available.

When I look at properties under the file menu, it shows the size as 60 kB, i.e., no attachment.

What's going on?

My System SpecsSystem Spec

21 May 2010   #2

win7 64bit Ultimate

It may just be corrupted. Have you ask them to resend it?
My System SpecsSystem Spec
21 May 2010   #3

Windows 7 x64

Don't think that that is the problem:
  1. The person to whom the message was cc'ed was able to open the attachment
  2. I had two cases like this earlier this week, but attributed the problem to the fact that those were sent from an iPad. It looks like the problem may be on the receiving end...
My System SpecsSystem Spec

22 May 2010   #4

win7 64bit Ultimate

I presume you tried the outlook repair option?
My System SpecsSystem Spec
23 May 2010   #5

Windows 7 x64

Since running scanpst is relatively benign, I went a head and tried it, but the pst file was fine.
My System SpecsSystem Spec

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