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Windows 7: Office 2010 Install

26 May 2010   #1
HammerHead

win 7 X64 Ultimate SP1
 
 
Office 2010 Install

I have tried multiple installs all of which have failed at the very last of the installation. I read the stickies above and don't have a problem there. I've done manual cleanup as well as use uninstall which fails to complete. Used msciuu2.exe as well. I am running Office 2010 beta. Using MS uninstall and manually wipe things out the install program writes to the log that there are no upgradeable programs installed which tells me everything is cleaned out. It proceeds in the installation and then fails at the very end. I ran the set up file in adminstrator mode. Right now I am back to an image which has the beta installed and working. I wonder if some other program I have installed is interfering with the installation.


My System SpecsSystem Spec
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26 May 2010   #2
ken9122

Win7 x64 Ultimate SP1
 
 

Where did you get your copy of Office 2010?

Ken
My System SpecsSystem Spec
26 May 2010   #3
MDR

windows 7 64bit
 
 

uninstall the beta using revo uninstaller (free)
use advance to clean up the reg file
use ccleaner (free) to further clean the registry
manually delete office 14 folders from program files& common files
My System SpecsSystem Spec
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26 May 2010   #4
Raid

Windows 7 64-Bit
 
 

Hello HammerHead,

You are trying to run Microsoft Office 2010 Beta which is an unfinished and basically an unreliable version of the Software.

Do you have Microsoft Office 2007 Installed? Do you recieve any errors when the installation fail? Where did you download your Beta version of the software?

Many people are curious in trying Office 2010 and if they are, it should be downloaded from Microsoft http://www.microsoft.com/office/2010/en/default.aspx. It is the Beta version and isn't finished so any errors you encounter will automatically be send back to Microsoft.
My System SpecsSystem Spec
26 May 2010   #5
HammerHead

win 7 X64 Ultimate SP1
 
 
Log File

I downloade the iso from MS technet 5/26/2010. The iso was written to disk with ImgBurn with no problem. The key was downloaded at the same time. I have used CCleaner. I have manually deleted files. I use Ms's install cleanup as mentioned before. The setup log file returns this statement in one place:

"No upgradable applications found
Parsing config.xml at: F:\x86\ProPlusr.WW\config.xml
Preferred product specified in config.xml to be: PROPLUSR
Product Deployment Mode: PerMachineManaged"

It is going to load x86 version on an x64 machine and software. I see no choice when setup runs. This might be a problem. The first error I see in the setup.log is

"Error: OptionDependency: Indirect dependencies are not supported. Option WISPHidden has a lead WISPFiles which also has 1 leads."

This is where it seems to go wrong:

"MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .'
MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services"

It appears here that it doesn't have permission to write to the registry. I ran it in Admin mode.

Could this be installed from a safe mode boot. I have never tried that.
My System SpecsSystem Spec
27 May 2010   #6
HammerHead

win 7 X64 Ultimate SP1
 
 
Whew!!!

OK, I whipped it. What a circus.
My System SpecsSystem Spec
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 Office 2010 Install




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