New
#1
Cannot import .pst files into outlook in windows 7
I have outlook installed in windows 7 and I am trying to import my .pst files from outlook running in windows 2k. I have installed the latest windows 7 updates including the Microsoft Office Compatibility Pack Service Pack 2 (SP2). When I try and import the .pst file, I always get the error: "The messaging interface has returned an unknown error. If the problem persists, restart Outlook".
I have tried many things, including reboots, microsoft update, selecting "Allow upgrade to large tables", running outlook as administrator (or not). I ran the inbox repair tool, which said there are no problems with the .pst file. I tried to open both the archive.pst and the outlook.pst file, same problem with both. The files are on usb flash drive, but I tried copying them to local hard drive and opening them there, no change.
The .pst files are readable in Outlook in win2k, from the same flash drive.
The .pst file is 1.6GB. I saw a reference to the pfbackup tool, which can be used to break the .pst file into folders, but the note only applied to later versions of outlook.
I can successfully send and receive mail in outlook under windows 7, I just cannot import the .pst file from win2k.
I also tried copying the current outlook.pst file that outlook is using in windows 7 to flash drive, and opening it there. That also fails, same error.
Last edited by swtools; 07 Jun 2010 at 23:28.