Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Please wait while windows configures MS Office 2010

09 Jun 2010   #1
Cage22

Vista
 
 
Please wait while windows configures MS Office 2010

Every time I launch Outlook a box comes up stating, "Please wait while windows configures microsoft office professional plus 2010"
Outlook 2010 splash screen comes up - shows Loading Profile - then the error message above comes up.
  1. Uninstalled Office 2007
  2. Cleaned out remainder of Office using:
    How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature
  3. Installed Office 2010
    (Never had any beta versions installed of either Office version)
  4. Deleted and rebuilt Outlook profile
  5. Started Outlook in safe mode (/safe)
  6. Disabled all Outlook add-ins
  7. Ran Office Repair
  8. Googled the error - nothing useful
  9. Created shortcut directly to outlook.exe - didn't help.
Not sure how to read results from "troubleshooting logging" offered in Outlook 2010

Still get, "Please wait while windows configures microsoft office professional plus 2010"

Win 7 32 bit / Office 32 bit / MS Security Essentials

Any suggestions - I'lly try anything twice!


My System SpecsSystem Spec
.
09 Jun 2010   #2
blackroseMD1

Windows 10 Tech Preview 9926 x64
 
 

Do you use a registry cleaner like CC Cleaner? I was having your issue for the longest time and it turned out that CC Cleaner was wiping out some important registry entries.
My System SpecsSystem Spec
09 Jun 2010   #3
Cage22

Vista
 
 

Yes, I do use ccleaner.
I've uninstalled and reinstalled since and still have the problem. I understand, regardless of reinstalling, ccleaner may be the root cause.
Still need a fix though - people at work have had this problem too - people that definitely don't use any regcleaners.
My System SpecsSystem Spec
.

09 Jun 2010   #4
blackroseMD1

Windows 10 Tech Preview 9926 x64
 
 

Well, on your system, I would recommend uninstalling CC Cleaner, then uninstalling and reinstalling Office and see if that works. I'll look around and see if I can come up with any other solutions.
My System SpecsSystem Spec
09 Jun 2010   #5
Cage22

Vista
 
 

Thank you BlackroseMD1. CCleaner isn't running in the background and I've tried reinstalling Office 2010 a couple of times. Googling the web, I found a lot of people with this problem - many from all the way back from the early 2010 beta days and still up today. I guess CCleaner may have caused it. I just wonder though, was a registry cleaner the cause for everyone having this problem?
My System SpecsSystem Spec
09 Jun 2010   #6
blackroseMD1

Windows 10 Tech Preview 9926 x64
 
 

Quote   Quote: Originally Posted by Cage22 View Post
Thank you BlackroseMD1. CCleaner isn't running in the background and I've tried reinstalling Office 2010 a couple of times. Googling the web, I found a lot of people with this problem - many from all the way back from the early 2010 beta days and still up today. I guess CCleaner may have caused it. I just wonder though, was a registry cleaner the cause for everyone having this problem?
I can't say if it was for everyone, but it was for me. I think some of the other things that may cause the issue are older versions of Office didn't completely uninstall, or the install corrupted a key in the registry. I had a thread for this problem up on Connect, but I can't seem to find it now. If I do find it, I'll link you to it.
My System SpecsSystem Spec
09 Jun 2010   #7
Cage22

Vista
 
 

Thank you. Would be quite greatful for the link.
My System SpecsSystem Spec
09 Jun 2010   #8
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

When the error message (configuring ....) shows is there a cancel option? if there is does the cancel option cause the outlook to load correctly?

I had this error on one machine with visio and it seemed to be related to an install of previous office apps (2003 not 2007)

I have seen some success reported following the information in the KB you posted, but In my case I resorted to a complete re-install of the OS (not a great issue on the machine in question which is a lab machine but not ideal for production systems ).

This error is apparently due to remnants of the installer rather than the actual applications and the reconfigure is "by design" for multiple office versions on the same machine - not helpful but If you extend your use of the KB instructions to pre office 12 folders (2007 = office 12), you may have more luck
My System SpecsSystem Spec
09 Jun 2010   #9
Cage22

Vista
 
 

If I follow you, this PC has only had Office 2007 and 2010 on it. I just tried cancelling the box out and it errored out and didn't open Outlook. I see a format in my near future.
My System SpecsSystem Spec
09 Jun 2010   #10
Barman58

Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
 
 

I can understand your frustration with this - I spend quite a few hours on this as it is such a regular reported problem, and I wanted to have the solution available for the future.

Another post on this forum today mentioned that after a normal uninstall of office 2010 there were over 9000 orphaned registry entries (using revo uninstaller showed the extent, revo may be an option for yourself to try Revo Uninstaller - Free software downloads and software reviews - CNET Download.com ).

The office uninstaller leaves a lot to be desired
My System SpecsSystem Spec
Reply

 Please wait while windows configures MS Office 2010




Thread Tools




Similar help and support threads
Thread Forum
not showing office updates thru windows update for office 2010 win7
i remember with windows xp and office, you could go to a different part of the microsoft windows update website in Internet Explorer, and it would prompt you with ActiveX to allow updates for Office, and after you did that then when you went to the normal windows (xp) update site there would be a...
Microsoft Office
Find Office 2010 Updates, When Office 2010 Isn't Installed?
I don't know if maybe I'm the only one who runs into this problem or if it happens to a lot of people, but it seems to come up a lot for me. I have had this issue on many computers but right now I am setting up an old Dell Latitude E5510 for an employee and I have reformatted, installed all...
Microsoft Office
Visio 2010 configures at every start
Hallo all, i have found threads with similar problems, but unfortunately no solution has worked for me so far. Therefor I post the problem here again with my specific details. As the thread title reads my Visio 2010 tries to configure each time I start the program. I currently have no other...
Microsoft Office
Preparing to install then Please wait while Windows configure Office..
I reinstalled Office 2010 Pro Plus 2010. Now, if I attempt to launch the Word, I get "Preparing to install . . .", then "Please wait while Windows configures Office Pro Plus 2010". After it is done a message indicates rebooting is required. After rebooting, the same thing repeats. I did it in...
Microsoft Office
Please wait while windows configures.....
My particular application that is giving me trouble is AutoCad Mechanical 2010, so I get the message "Please wait while windows configures AutoCad Mechanical 2010". But as I have tried to research this I found that it happens with quite a few different programs. The pop-up appears every time I...
Software
"Please wait while windows configures...."
Brand new install of Office 2007...I get a message "Please wait while windows configures Microsoft Office 2007" every time I start Outlook, and it takes aeons to start up, seems to run through an install routine every time. Outlook Connector won't load so I can't access my hotmail... Similar...
Microsoft Office


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:03.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App