Windows 7: Word 2010 - issues opening older version documents

I am having the same problem - even after I changed the configurations! I hate this software!!!!!! any help would be really appreciated

Hi,

I suggest you make a new thread describing your problem in detail, instead of tacking onto the back of this thread, which is marked as solved. That way you will get more people actually looking at it and posting back with suggestions.

Regards,
Golden

I've been having the same problem as everyone else. One thing I noticed is that I can open older Word documents using the starter version, which I luckily did not remove from my computer when I installed the full version of Office.

ReneGnam's post mentioning "Word 2010 doesn't do well on older converted docs that have several fonts and font attributes" gave me an idea. I opened the older document in starter version of Word and did a select all. Even though I used one font style (Times New Roman) it was not selected in the menu bar. I selected Times New Roman and saved the document. It now opens fine in Word 2010.

Not a perfect solution. It is a pain to do this for every older document and it does require the starter version of Word (although Open Office might work too).