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Windows 7: Word 2010 - issues opening older version documents

20 Dec 2011   #11

Windows 7 Ultimate x64

I am having the same problem - even after I changed the configurations! I hate this software!!!!!! any help would be really appreciated

My System SpecsSystem Spec

21 Dec 2011   #12
Microsoft MVP

Windows 7 Ult. x64

Quote   Quote: Originally Posted by swEngg View Post
I am having the same problem - even after I changed the configurations! I hate this software!!!!!! any help would be really appreciated

I suggest you make a new thread describing your problem in detail, instead of tacking onto the back of this thread, which is marked as solved. That way you will get more people actually looking at it and posting back with suggestions.

My System SpecsSystem Spec
27 Dec 2011   #13

Windows 7 Professional 64
Imperfect solution

I've been having the same problem as everyone else. One thing I noticed is that I can open older Word documents using the starter version, which I luckily did not remove from my computer when I installed the full version of Office.

ReneGnam's post mentioning "Word 2010 doesn't do well on older converted docs that have several fonts and font attributes" gave me an idea. I opened the older document in starter version of Word and did a select all. Even though I used one font style (Times New Roman) it was not selected in the menu bar. I selected Times New Roman and saved the document. It now opens fine in Word 2010.

Not a perfect solution. It is a pain to do this for every older document and it does require the starter version of Word (although Open Office might work too).
My System SpecsSystem Spec


 Word 2010 - issues opening older version documents

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