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Windows 7: Cannot Install MS Project 2010


21 Jun 2010   #1

Windows 7 x64 Ultimate
 
 
Cannot Install MS Project 2010

Hope someone can help me or direct me how to proceed. I cannot install MS Project 2010.

System: Windows 7 x64, with MS Office Professional 2010 and MS Visio 2010
already successfully installed and running (even Outlook is running well)

Installation proceeds to about 75% and I get Error 1402: Setup cannot open Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8B1D70235E082D119BD50006794CED42\A752DC3423F4EDB4B9D3416E1EC03870. Make sure that you have permission etc. etc.

I have located the key using Registry Workshop. Initial message in "Change permissions" window is " No group or users have permission to access this object. However, the owner of this object can assign permissions."

Cannot assign permissions--cannot rename key--cannot delete key.

(Previously had tried to change permissions using Regedit--unsuccessful also)

Tried to run set-up.exe directly from the DVD "Run as Administrator"--get the same error message.

Also tried to install Project in Safe Mode--same error message. Tried to rename and delete the registry in safe mode--still not allowed.

What is this registry key and why can I not change or at least get rid of it? What do I need to do to get Project installed?

Thanks much,
KLE


My System SpecsSystem Spec
.

21 Jun 2010   #2

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10
 
 

There were some messages of those encountering this error with a BETA version of Project 2010 and one user with Windows 7 Ultimate 64 loaded it in XP Virtual Mode and it now works for him.
My System SpecsSystem Spec
21 Jun 2010   #3

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by LaModiste View Post
Hope someone can help me or direct me how to proceed. I cannot install MS Project 2010.

System: Windows 7 x64, with MS Office Professional 2010 and MS Visio 2010
already successfully installed and running (even Outlook is running well)

Installation proceeds to about 75% and I get Error 1402: Setup cannot open Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8B1D70235E082D119BD50006794CED42\A752DC3423F4EDB4B9D3416E1EC03870. Make sure that you have permission etc. etc.

I have located the key using Registry Workshop. Initial message in "Change permissions" window is " No group or users have permission to access this object. However, the owner of this object can assign permissions."

Cannot assign permissions--cannot rename key--cannot delete key.

(Previously had tried to change permissions using Regedit--unsuccessful also)

Tried to run set-up.exe directly from the DVD "Run as Administrator"--get the same error message.

Also tried to install Project in Safe Mode--same error message. Tried to rename and delete the registry in safe mode--still not allowed.

What is this registry key and why can I not change or at least get rid of it? What do I need to do to get Project installed?

Thanks much,
KLE
Hello KLE !! Welcome to SF !!

Just Taking permission won't do the trick Take Ownership of that Registry key then try to install it again. I have see this issue lot of times in-fact I'm working on a Project regarding this Error.

Follow these steps


Although, the GUIDS that appear in the actual error message which are beneath the parent key, are random. Please use the following steps to work around this issue:

1. Click Start under search type regedit.
2. Click Edit and select Find. The Find dialog box appears.
3. In the Find What field, type the GUID that was referenced in the error message and click Find Next.


Once located from the search, give the registry key adequate permissions:

1. Right-click on the key and select Properties. Click on the Security tab.
2. Click the Advanced button, then select the Owner tab.
3. Under the Owner tab, highlight the account your are currently signed into Windows as,
check the "Replace owner on subcontainers and objects" box, click Apply, then click OK.



4. Close the Properties screen, then reopen it (see Step a).
5. Click the Security tab, highlight User account you selected to be the Owner in Step d and click the Advanced button and then Edit on the Permissions tab.



6. Check all boxes under the Allow column. Click Apply, then click OK.



7. Close out of the registry and attempt the installation again.


Note: If you recieve the same error, but referencing another GUID after giving permission to the initial GUID that prompted the error, repeat the above section to search the registry and give the appropriate permission.


Hope this helps,
Captain
My System SpecsSystem Spec
.


21 Jun 2010   #4

Windows 7 x64 Ultimate
 
 

Thanks much Capt Jack.

Your instructions led me to a solution. Actually right-click does not show "Properties" on the menu (???). However, I was able to rename that key (added "old").

Reinstalled again. Installed stopped again at same point, identifying another key in the same tree as being unaccessible.

I went back into Regedit and renamed all of the 4 keys in that tree (section), and...

VOILA MS Project is installed. It even send the project tasks to Outlook 2010 (using EastTaskSync) which did not work in the beta versions.

Thank you again.
My System SpecsSystem Spec
22 Jun 2010   #5

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Hey, Captain this sounds a lot like the project we were working on. I wonder if the script I wrote would have fixed this??
My System SpecsSystem Spec
22 Jun 2010   #6

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by WindowsStar View Post
Hey, Captain this sounds a lot like the project we were working on. I wonder if the script I wrote would have fixed this??
Yes WS that's rite !! Same issue but a different software ..
My System SpecsSystem Spec
22 Jun 2010   #7

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by WindowsStar View Post
Hey, Captain this sounds a lot like the project we were working on. I wonder if the script I wrote would have fixed this??
Yes WS that's rite !! Same issue but a different software ..
Maybe the generic script can fix this problem with many software(s)??

I would like to have a tut or something that helps many users.
My System SpecsSystem Spec
Reply

 Cannot Install MS Project 2010




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