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Windows 7: Outlook 2010 imap too slow

24 Jun 2010   #1

Windows 7 Home Premium
Outlook 2010 imap too slow

I have set Gmail in Outlook 2010 and the set up went flawlessly. I have noticed that it takes way too long to check mail. Someone said to configure pop instead of imap and it would be faster. I found a tutorial on this and it did not work. Any one know how to help me with this? Thanks,

My System SpecsSystem Spec

24 Jun 2010   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center

I just tested changing an IMAP Gmail account to use POP instead, following the instructions found on this site. Just choose your Outlook version from the list. Works flawlessly.

You have to enable POP, of course, from the Gmail settings: Open Gmail web interface, click Settings, and check POP is enabled.

Outlook 2010 imap too slow-gmail_pop.png


My System SpecsSystem Spec
24 Jun 2010   #3

Windows 7 Home Premium

I went to the site but Outlook 2010 is not listed in the choices. How did you do it?
My System SpecsSystem Spec

24 Jun 2010   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center

OK, here's how to change Gmail account in Outlook 2010 to use POP instead of IMAP:
  1. In Outlook 2010, open File > Info > Account Settings

    Outlook 2010 imap too slow-gmail_pop_1.png
  2. Double click the Gmail account you want to mofify, or choose the account and click Change

    Name:  Gmail_POP_2.png
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  3. Fill in the credentials. Gmail POP server is, SMTP server is

    Name:  Gmail_POP_3.png
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  4. Click More Settings
  5. Choose Outgoing server tab
  6. Tick the box in My outgoing server requires authentication, choose Use same settings as my incoming mail server

    Name:  Gmail_POP_4.png
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  7. Choose Advanced tab
  8. Fill in port inforrmation. Gmail incoming port is 995, outgoing port is 587. Tick the box This server requires an encrypted connection, choose TLS as encryption type. Click OK

    Name:  Gmail_POP_5.png
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  9. Click Test connection. If everything is OK, both sending and receiving should pass

    Name:  Gmail_POP_6.png
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To set up a new Gmail account using POP connection, choose Add account (above list, #1). Choose Manually configure server settings, click Next

Name:  Gmail_POP_7.png
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Choose Internet email, click Next

Name:  Gmail_POP_8.png
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Continue as told above (from #3)


My System SpecsSystem Spec
24 Jun 2010   #5

Windows 7 Home Premium

Thanks, Kari
That's great info. Worked like a champ. I stumbled upon this also. Remove Gmail account from Outlook 2010. Go to gmail settings. Enable pop and Disable imap. Save settings. Open Outlook 2010 and add click on file in the upper left hand corner. Click Info, Then click add account and it will automatically set up Gmail pop. It will act like it did when setting up imap. This is where I got the info.
How-To Configure GMAIL for POP or IMAP Using Outlook 2010
Thanks, Kari
My System SpecsSystem Spec
14 Nov 2010   #6

Windows 2007

A google program causes trouble when it is used with a program from Microsoft, what a surprise
Yes I know this is a problem which was fixed easily but why didn't it work the way an account of yahoo would work?
No, really I have sometimes the impression, that microsoft wants to get rid of competitors by trying to prevent the users from installing third-party-programs. For quite a long time I had problems with Outlook and lookeen (also a third-party-program) it turned out that it was only because of the fact that outlook was in its beta-version but it is kind of astonishing sometimes.

Oh by the way thanks for the tip, I also wanted to connect my gmail account with outlook.
My System SpecsSystem Spec
05 Feb 2011   #7

Windows 7

So theres no solution to the slow deleting of emails using IMAP?
My System SpecsSystem Spec
08 Apr 2011   #8

Windows 7

Hello guys, anyone solved the slow deleting email issue? Strange thing is, when offline u can delete emails a lot faster, and then when going online it deletes them in the background...
My System SpecsSystem Spec
26 Jun 2011   #9

HP 32
Frustrating problem

This is a really major issue and I cannot believe there is no follow up to this thread!

Put it this way, a gmail account using Outlook 2010 requires approx 3 seconds delay to delete an email. The same account using Windows Live Mail is more or less instantaneous delete. Don't people at Microsoft talk to each other?!

Because I require calendar and contact sync WLM is no use to me and I require Outlook 2010.

Oh by the way, the reason I use gmail is because Outlook 2010 had major issues syncing folders and emails with....Live Hotmail!!! It is clear the Outlook is only intended for MS Exchange, which is a pity, because it encourages me to look at alternatives and not be forced into using MS Exchange, which I have used for many years but is too functional for my needs now.

I think I answered my own question....!
My System SpecsSystem Spec
12 Apr 2012   #10

Windows 7

I found a very simple work around for this problem that works for me while using IMAP. Allow Outlook 2010 to download and synch your Gmail accounts and when you’re ready to read your mail, click on the Send / Receive tab and click “Work Offline.” You will now be able to open and delete messages instantly - no hanging, no waiting. Outlook will behave just like it does with Hotmail. Just click “Work Offline” again to go back online and resume synchronization.

I hope MS and Gmail eventually fix this so it works as intended.
My System SpecsSystem Spec

 Outlook 2010 imap too slow

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