Office 2010 Install stops with no error


  1. Mateen
    Posts : 3
    Windows 7
       New #1

    Office 2010 Install stops with no error


    Hi,

    I am trying to install Office 2010 on my Dell XPS 710 running Windows 7 Ultimate (x86). Howere clicking on the file I downloaded from MSDN, I get a message saying it is extracting files and once the progress bar has gone across the program stops with no message or error. I have tried running this program in Administrator Mode but get the same result. I currently have Office 2007 Professional running on this PC. Any assistance would be much appreciated. Thanks Mateen
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  3. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #2

    I have found that if you disable your anti-virus and then wait , it will complete.
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  4. Mateen
    Posts : 3
    Windows 7
    Thread Starter
       New #3

    Office 2010 Install stops with no error


    Hi, I don't have any anti-virus software running on my PC, but I will take a look at the firewall setup to see if this is the problem. Thanks Mateen
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  6. Ch@n
    Posts : 1,508
    Lion
       New #4

    While the installer is extracting, it extracts to your temp folder. I believe, there should be a log file too attached with it.
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  7. britcay
    Posts : 3
    Windows 7 Ultimate
       New #5

    Are you using the 64-bit version, by any chance? I mistakenly did this on a 32-bit machine and it doesnt flag any errors in the install at all, just stops after extracting the files. There are a couple of errors in the eventlog; 1001 & 1004 IDs in there (registry product components not found)

    Current MSDN versions at time of writing

    32-bit: en_office_professional_plus_2010_x86_515486
    64-bit: en_office_professional_plus_2010_x64_515489
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  8. Mateen
    Posts : 3
    Windows 7
    Thread Starter
       New #6

    Office 2010 Install


    Hi, I think that must have been the problem. I reran the x86 version and it installed with no problems. Thanks Mateen
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