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Windows 7: Sending Issue from Outlook 2010 release


08 Jul 2010   #1

Win 7 RC
 
 
Sending Issue from Outlook 2010 release

Hi,

Having a strange, intermittent issue with sending mail from Outlook 2010. Every now and again when sending a mail, when you check the "outbox", the mail says there is no date to send the mail, it is marked as "none". The mail will remain there until it is deleted, restart Outlook and re-create the mail.

Any suggestions?

TIA

My System SpecsSystem Spec
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09 Jul 2010   #2

7 Pro 64 Bit
 
 

I've never known outbox to have a date on it...
I thought email in Outlook was either stamped when it was received or stamped when it's sent...
While in the Outbox, it's in "limbo"...
I think it's a security feature that allows won't allow people to print something like it was sent when it actually wasn't....

I've used Outlook from 97 to 2010 and never remember a date being part of it...
My System SpecsSystem Spec
09 Jul 2010   #3

 

Quote   Quote: Originally Posted by keithox View Post
Hi,

Having a strange, intermittent issue with sending mail from Outlook 2010. Every now and again when sending a mail, when you check the "outbox", the mail says there is no date to send the mail, it is marked as "none". The mail will remain there until it is deleted, restart Outlook and re-create the mail.

Any suggestions?

TIA
Keith, are you configured for POP 3 Mail?
My System SpecsSystem Spec
.


12 Jul 2010   #4

Win 7 RC
 
 

Jip, using POP3.
My System SpecsSystem Spec
12 Jul 2010   #5

windows 7
 
 

refer the attached screen shot... Anything is checked as i highlighted?...

Sending Issue from Outlook 2010 release-capture.png


My System SpecsSystem Spec
02 Aug 2010   #6

Windows 7
 
 
similar problem

I have a similar problem using Windows 7 and Outlook 2010.
I can identify the cause but not the solution!

I use a laptop - but the ISP at home and work are not the same. At both locations I need to be able to send and receive emails - but do not know how to ensure that the outgoing emails are automatically sent through the right SMTP account for my location. Too often I click reply and forget to check and change the sending account. Previously I could just edit the sending account and then resend the message and it would just go. Recently it sticks in my outbox and show the Sent: none and I now have to delete it and recreate the message for it to go. So if sending fails what must I do to send the same message without recreating it.
My System SpecsSystem Spec
20 Aug 2010   #7

Windows 7
 
 
Solution



No one answered but I finally found a solution to my problem (at least on Office 2010):

Drag failed email from Outbox folder to Drafts folder on Outlook

Now you can double-click the message to edit the failed sending account

I just use the From pulldown to select the correct sending account

Now click Send and it should go OK


Now all I need is a rule to try the alternatives automatically or at least pop up a menu!

The Mac is much better because if sending fails it automatically pops up a window to allow an alternative account/server to be selected.
My System SpecsSystem Spec
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 Sending Issue from Outlook 2010 release




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