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Windows 7: "encountered an error during setup"

10 Jul 2010   #1

Windows 7 Professional 64-bit
 
 
"encountered an error during setup"

As soon as the actual installation starts I get a message saying "Microsoft Office Ultimate 2007 encountered an error during setup" and I have to close the window. There is no other detail on the failed install given.

I know I've fixes this before (has this the last time I re-installed Windows I think), but I cannot find the resolution anywhere! Some I found this time include deleting the registration key for Office, and deleting some "Rgstrtn.lck" file I couldn't find.

Windows 7 Professional 64-bit


If I can't get this to install I think I'll just go with that Open Office program.



Attached Images
 
My System SpecsSystem Spec
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12 Jul 2010   #2

windows 7
 
 

Quote   Quote: Originally Posted by TheColdOne View Post
As soon as the actual installation starts I get a message saying "Microsoft Office Ultimate 2007 encountered an error during setup" and I have to close the window. There is no other detail on the failed install given.

I know I've fixes this before (has this the last time I re-installed Windows I think), but I cannot find the resolution anywhere! Some I found this time include deleting the registration key for Office, and deleting some "Rgstrtn.lck" file I couldn't find.

Windows 7 Professional 64-bit


If I can't get this to install I think I'll just go with that Open Office program.

Type %temp% in run and hit enter, your temp folder wil open... Delete all files inside the folder and start the office 2007 installation.....

As we suspect it wil fail. Again type %temp% in run and hit enter, you will find a log file inside the folder.. Copy that file and uplod it here for us...
My System SpecsSystem Spec
12 Jul 2010   #3

Windows 7 Professional 64-bit
 
 

I actually decided it'd be easier to re-install windows completely (yesterday) and installed Microsoft Office before certain other programs and before backing up some of my previous data. It worked just fine and I am just about finished getting my computer back to normal.

I honestly think either something tiny went wrong in the installation process previously or I brought over an old file from windows.old that messed it up.
My System SpecsSystem Spec
.


12 Jul 2010   #4

windows 7
 
 

Quote   Quote: Originally Posted by TheColdOne View Post
I actually decided it'd be easier to re-install windows completely (yesterday) and installed Microsoft Office before certain other programs and before backing up some of my previous data. It worked just fine and I am just about finished getting my computer back to normal.

I honestly think either something tiny went wrong in the installation process previously or I brought over an old file from windows.old that messed it up.
Glad you came out of the troubles.....
My System SpecsSystem Spec
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 "encountered an error during setup"




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