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Windows 7: cant install office 2010 x64. says I have 32 bit office but i dont

12 Jul 2010   #1

 
 
cant install office 2010 x64. says I have 32 bit office but i dont

I had the beta installed (32 bit). Now I am installing the 64 bit version. When I ran setup it says that i have to uninstall all 32 bit versions of office. I went to the control panel and tried to uninstall, I select "Microsoft Office Professional Plus 2010" and click the "uninstall" button but nothing at all happens. So I downloaded "RevoUninstallerpro" to force the uninstall. I did that, uninstalled everything and all of the regestry files. THen i gave the computer the old restart. Went to install it again but same problem. Here is a screen shot of whats going on.

Here is a screen shot of the message....cant install office 2010 x64. says I have 32 bit office but i dont-untitled.jpg

Here is the installed programs on my comp... as you can see there is not office products on here..cant install office 2010 x64. says I have 32 bit office but i dont-dfsa.jpg



My System SpecsSystem Spec
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12 Jul 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

There are still remnants use CCleaner.
http://www.piriform.com/ccleaner

What is your OS 32 or 64? If 32 you should use 32 office; not mix and match.
My System SpecsSystem Spec
12 Jul 2010   #3

Windows 7 & Windows Vista Ultimate
 
 

Hi, Floods7.

Microsoft has created a special too for removing versions of Office. See Microsoft KB Article 290301: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?. The Fix it Solution for Office 2010 is at the bottom of the page.
My System SpecsSystem Spec
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13 Jul 2010   #4

 
 

Quote   Quote: Originally Posted by Corrine View Post
Hi, Floods7.

Microsoft has created a special too for removing versions of Office. See Microsoft KB Article 290301: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?. The Fix it Solution for Office 2010 is at the bottom of the page.

Worked perfectly.... this is the solution.
My System SpecsSystem Spec
13 Jul 2010   #5

Windows 7 & Windows Vista Ultimate
 
 

Excellent! Thanks for letting us know that the Microsoft Fix it worked.
My System SpecsSystem Spec
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 cant install office 2010 x64. says I have 32 bit office but i dont




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