cant install office 2010 x64. says I have 32 bit office but i dont


  1. Posts : 18
    W7
       #1

    cant install office 2010 x64. says I have 32 bit office but i dont


    I had the beta installed (32 bit). Now I am installing the 64 bit version. When I ran setup it says that i have to uninstall all 32 bit versions of office. I went to the control panel and tried to uninstall, I select "Microsoft Office Professional Plus 2010" and click the "uninstall" button but nothing at all happens. So I downloaded "RevoUninstallerpro" to force the uninstall. I did that, uninstalled everything and all of the regestry files. THen i gave the computer the old restart. Went to install it again but same problem. Here is a screen shot of whats going on.

    Here is a screen shot of the message....cant install office 2010 x64. says I have 32 bit office but i dont-untitled.jpg

    Here is the installed programs on my comp... as you can see there is not office products on here..cant install office 2010 x64. says I have 32 bit office but i dont-dfsa.jpg
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    There are still remnants use CCleaner.
    http://www.piriform.com/ccleaner

    What is your OS 32 or 64? If 32 you should use 32 office; not mix and match.
      My Computer


  3. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #3

    Hi, Floods7.

    Microsoft has created a special too for removing versions of Office. See Microsoft KB Article 290301: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?. The Fix it Solution for Office 2010 is at the bottom of the page.
      My Computer


  4. Posts : 18
    W7
    Thread Starter
       #4

    Corrine said:
    Hi, Floods7.

    Microsoft has created a special too for removing versions of Office. See Microsoft KB Article 290301: How do I uninstall Office 2003, Office 2007 or Office 2010 suites if I cannot uninstall it from Control Panel?. The Fix it Solution for Office 2010 is at the bottom of the page.

    Worked perfectly.... this is the solution.
      My Computer


  5. Posts : 2,303
    Windows 7 & Windows Vista Ultimate
       #5

    Excellent! Thanks for letting us know that the Microsoft Fix it worked.
      My Computer


 

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