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Windows 7: Windows Media Player problem

27 Aug 2010   #1

Windows 7 Ultimate x64
Windows Media Player problem

Hallo out there,

I've got a problem with media player at the moment, it refuses to delete video thumbnails, but if I delete it from the library and the computer the file is deleted but the thumbnail remanes... Really need some help with this one.

My System SpecsSystem Spec

27 Aug 2010   #2

Windows 7 Ultimate x64 SP1

You're going to want to clear your thumbnail cache. To do this, just right-click on your system drive (in "My Computer") and go to Properties, then perform a Disk Cleanup. Ensure Thumbnails is checked and click OK and it should refresh your thumbnail cache once the process completes. If this doesn't work, let us know.
My System SpecsSystem Spec
27 Aug 2010   #3

Windows 7 Ultimate x64

Nope... Didn't help at all
My System SpecsSystem Spec

27 Aug 2010   #4

Windows 7 Ultimate x64 SP1

Try in that case rebuilding your icon cache as noted in this tutorial: Icon Cache - Rebuild.
Let us know whether or not that works for you. If not, what format are these videos? Additionally, if this started happening recently, have you tried a System Restore to see if that alleviates the issue?
My System SpecsSystem Spec
27 Aug 2010   #5

Windows 7 Ultimate x64

That didn't work either,, Is there any other options other than system restore now?
My System SpecsSystem Spec
29 Aug 2010   #6

Windows 7 Home Premium x64

This is a common bug which happens when one deletes a file before deleting it from the WMP's library.

The best option for you is to try and rebuild the whole WMP library:

1. Shutdown WMP
2. Stop the media sharing service. Go to Start-> type "Services" into search and click "Services". Right-click on the “Windows Media Player Network Sharing Service” and select Stop.
3. Navigate to “X:\Users\(your username)\AppData\Local\Microsoft\Media Player" (X is your Windows partition). Now delete the files named CurrentDatabase_***.wmdb and LocalMLS_*.wmdb.
4. Start the media sharing service.
5. Now start Windows Media Player and build up your library again.
My System SpecsSystem Spec

 Windows Media Player problem

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