New
#1
Why does my SD card not load?
I have recently acquired a NC6320 Compaq laptop, but when I put in a SD card nothing happens, nothing shows up in My Computer, is something missing from this list a possible cause of the problem?
Why does my SD card not load?
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New #2
New or used? There are several yellow flags in your Device Manager, I have weak eyes, I will await others who can see what is going on much better than I. Unknown Device can mean Windows cannot identify something installed or attached. And, you have a Security flag - I have no idea what that would be.
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New #3
It's a used laptop, was originally on Windows XP and has been upgraded to Windows 7 so I assume these missing items haven't been installed.
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New #4
If you are using a relatively large capacity SD card, the card reader probably can't handle it. If it is an XP era laptop, it probably can only handle an SD card with 2GB or less capacity.
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New #5
The card I inserted was an 8GB card so could be too much for it, I didn't realise there would be a limit.
Is there anything from my screenshot that would suggest a problem or is it just due to the fact the Sd card is too large?
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New #6
It could be that the issue with the "Mass Storage Controller" is the root of the issue, check if you can, that the reader will manage a 2 or 4GB card - if it will not then it's possibly a driver issue for the controller though it could be a failed hardware component. you can right click the faulted item and try install driver [select that Windows searches itself for a suitable driver online].
The easiest fix is likely to be replacing the card reader - there are lots of USB adaptors at low prices - you can also try to find an adaptor that reads larger and /or different types of card for future proofing - I carry several USB sticks everywhere I go [2 x 128GB and 1 x 256 GB ] so an reader update would likely be a little future proofing
@RolandJS clicking on the image produces an expanded view that's much easier to read
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New #7
I'll have access to the laptop within the next few days so I'll have a look at it then.
If I'm unsuccessful with lower capacity cards or if I can't install the drivers I'll buy a replacement card reader, I see online there are some USB ones for less than £10, would they be alright to use on this laptop?
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New #8
The laptop will likely only have USB 2 ports so a reader will be limited somewhat by that, but should be capable of reading cards up to 32 GB, so should meet your needs. Best to read the specs of the adaptor as to limits to card capacity before you buy
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New #9
I'll be sure to check before I buy, but first I'll have a go at sorting the existing card reader. I'll update this thread with my progress.
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New #10
I tried the lower capacity card, still nothing, so I try to update the Mass Storage Controller, it says it cannot find a driver through Windows Update, so I open Windows Update and updates are turned off, so I turn on Updates and click search for new updates and I get the error below. Anyone know why this is happening?
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