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Windows 7: Unable to save images from Internet


16 Oct 2010   #1

Windows 7
 
 
Unable to save images from Internet

When I try to save a photo from the Internet, I get the error massage "The file name is not valid" even though is a .jpg file.

This is happening after my computer got infected with a virus. I installed the PC Tools Spyware Doctor with Antivirus. Everything else is running smoothly, except this problem.

Any ideas on how to solve this problem? Thanks.


My System SpecsSystem Spec
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16 Oct 2010   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Try saving the image with a different name!
My System SpecsSystem Spec
16 Oct 2010   #3

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Welcome to the Forum mdg1525!

Try running an additional scan with Malwarebytes free. Your computer may still be infected. Update the data signatures before running the scan.

Malwarebytes

Some sites are disabling the right click option to "Save Picture As..." and "Copy". When attempting to save or copy a protected jpeg, etc you might get a warning that "This file is protected" or "Not for public use" or "Invalid file name", etc.

If you're sure the photo you're trying to copy is truly in the public domain and you're not violating any copyright restrictions, try using the Windows 7 Snipping Tool.

Snipping Tool - Windows 7 features - Microsoft Windows
My System SpecsSystem Spec
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16 Oct 2010   #4

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by mdg1525 View Post
When I try to save a photo from the Internet, I get the error massage "The file name is not valid" even though is a .jpg file.

This is happening after my computer got infected with a virus. I installed the PC Tools Spyware Doctor with Antivirus. Everything else is running smoothly, except this problem.

Any ideas on how to solve this problem? Thanks.
A system restore might solve it
System Restore
My System SpecsSystem Spec
16 Oct 2010   #5

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1 Pro
 
 

Download Microsoft Security Essentials and do a full system scan.

http://www.microsoft.com/security_essentials/

Also as suggested, get Malwarebytes and also run a full system scan.

As stated above, some sites do disable the R click save function.

Instead of R Click copy, try just dragging the image from the browser to the desktop, that works in most cases.

Also, if the problem began recently, you can try a system restore as suggested. If you know when the problem began and you are able to, restore your system to a time before the problem.
My System SpecsSystem Spec
16 Oct 2010   #6

 

Which browser are you using? IE8 and firefox both will allow you to drag most images directly from the website and drop them into an open folder in explorer or to the desktop.. If you're using internet explorer and you're no longer able to do this, try resetting IE to default settings: Tools>internet options>advanced tab>reset
My System SpecsSystem Spec
19 Oct 2010   #7

Windows 7
 
 
It worked

Thanks everyone for your help. I did the restore system and it works fine now. I also tried dragging the pictures into the folder with great results.

Thanks again.
My System SpecsSystem Spec
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 Unable to save images from Internet




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