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Photo Gallery can't open this picture or video.
Can anybody please help me???
I get the following error message when attempting to open my pictures:
"Photo Gallery can't open this picture or video. This format is not supported, or you don't have the latest updates to Photo Gallery"
Somehow the photos didn't get properly saved on the PC and, unaware of this situation, I deleted the photos from the SD card. I've managed to retrieve the photos from the SD card using a free online software but the JPEG files are corruptively named as #MG_1584, #MG_1585, #MG_1586 and so on.
I can see that the photo property details are stil accurate such as Date & time taken, image size etc etc) but I cannot open any of the files. I have compared them with JPEG photos which I can successfully open and the only difference is in the name. Instead of #MG_1585 the good ones have IMG_1585.
These pictures are so important and I don’t know what else to do get them.
Can anybody please help me???
MR RS
Last edited by xpert11; 22 Dec 2010 at 17:47.